Sabotage, hired goons and a landfill in Utah.

How Steve Jobs' revolutionary catastrophe of a computer, the Apple Lisa, earned a brief

second life and then was buried for good.

Watch the Verges documentary, Lisa's final act, now on YouTube.

Hey everybody, it's Neili from The Vergecast.

On this week's interview episode, we actually have a kind of unusual guest.

It's Tony Decker, he's the CEO of Asurian.

Asurian is the company that sells insurance through your carrier.

So if you break your phone, they can come and replace it.

But they have a huge business that's growing alongside that, doing tech support for people.

So every year I write an article called Everything is Too Complicated.

It's just me, I go home during the holidays, I listen to my family, as I drive around,

you know, 15 Christmases.

I just listen to the questions people ask me.

And they're always really basic.

They're always about the difference between Bluetooth and Wi-Fi or what streaming service

to use or my favorite is what the difference between Hulu and Roku is deeply hilarious.

And so every year I just write up these questions, I put them out in a piece called Everything

is Too Complicated.

And Tony reached out to me and said, everything is too complicated.

And we're building a whole business again.

They sell tech support to people because it's so hard to use stuff.

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