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Manager Tools

Event Based Feedback

Manager Tools

Mike Auzenne

Management, Leadership, Strategy, Feedback, How-to, Skills, Advice, Development, Careers, Coaching, Business

4.61.4K Ratings

🗓️ 24 April 2011

⏱️ 40 minutes

🧾️ Download transcript

Summary

This guidance recommends how to give a lot of feedback about a specific event all at once.

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome to Manager Tools. Today's show, Event-based Feedback. Here we go. I must admit, like many of our listeners I sometimes find giving feedback to folks

0:29.2

just it's just an ongoing battle with me as with a lot of folks right and in this case sorry Maggie

0:37.2

I'm going to use her as an example here, but it's it's one of those things like we love Maggie Maggie is is

0:44.3

awesome she's awesome she's awesome as as an employee she's awesome it has a person

0:49.0

as a mother as a wife she's awesome in many ways, but sometimes she makes mistakes like you do and like I do like everybody else is, right?

0:57.0

And because she's so awesome, sometimes I find myself like hesitating a little bit, right? I don't want to hurt her feelings right right and often Maggie doesn't make big mistakes

1:07.8

They're small things right right we still as managers we have to work through that we have to work through that, we have to fight through that, right?

1:14.0

We totally have all kinds of reasons.

1:15.8

Everybody comes up with all kinds of reasons not to talk to their directs about performance.

1:20.6

And one of the ones that people often say is, you know, what if somebody does a bunch of stuff all at once?

1:27.7

You know, I can't give it to him right away, maybe, or there's just too much, I don't want to burden them you know the whole what should I do good

1:35.4

first or bad first right is there a writer way and you know a lot of times when I go

1:40.8

back to our old you you know, our cynical expression, which is the land of the blind,

1:45.8

the one-eyed person is king or queen, it really wouldn't matter if good came first or bad came first,

1:50.8

just so long as you gave lots of feedback to people in a

1:53.2

professional and polite way right right? I guess we've helped people a little bit

1:57.0

in getting confused relative to getting a lot of feedback at once because we've told

2:01.5

people don't do it right when you start giving

2:03.6

feedback don't give them feedback are 20 things and then we really haven't covered

2:07.9

what we're going to cover today is how do you give feedback and when is it appropriate to give

2:12.2

a lot of feedback, right?

2:13.6

Because that's, because people, they conflate things, right?

...

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