Episode 97 - Supervision Series III, pt 1 - Staff Feedback w/ Dr. Amy Henley
ABA Inside Track
Robert Parry-Cruwys
4.7 • 634 Ratings
🗓️ 11 September 2019
⏱️ 75 minutes
🧾️ Download transcript
Summary
Get excited, everyone, because Supervision September is finally here! Up first, we have special guest, Dr. Amy Henley joining us to discuss her research on staff management and the proper delivery of feedback. Then we all take a break from podcasting to order the feedback sandwich. Was it as delicious as thought it would be? And did Rob's extra pickles actually improve feedback?
Articles discussed this episode:
Choi, E., Johnson, D.A., Moon, K., & Oah, S. (2018). Effects of positive and negative feedback sequence on work performance and emotional responses. Journal of Organizational Behavior Management, 38, 97-115. doi: 10.1080/01608061.2017/1423151
Alvero, A.M., Bucklin, B.R., & Austin, J. (2001). An objective review of the effectiveness and essential characteristics of performance feedback in organizational settings (1985-1998). Journal of Organizational Behavior Management, 21, 3-29. doi: 10.1300/J075v21n01_02
DiGennaro Reed, F.D. & Henley, A.J. (2015). A survey of staff training and performance management practices: the Good, the bad, and the ugly. Behavior Analysis and Practice, 8, 16-26. doi: 10.1007/s40617-015-0044-5
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Transcript
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| 0:00.0 | Hey, everybody. |
| 0:15.6 | Welcome to ABA Inside Track, the podcast that's like reading in your car, but safer. |
| 0:21.2 | I'm your host Robert Perry Cruz, and with me as always are my fabulous co-hosts. |
| 0:26.6 | Hey, it's Diana Perry Cruz. |
| 0:29.0 | And it's Jackie McDonald. |
| 0:30.9 | You know how hard it is to say that exactly the same way every single time we record. |
| 0:35.0 | That was amazing. |
| 0:35.6 | It's very tricky. |
| 0:36.8 | I'm glad that both of us made fun of you. |
| 0:38.7 | I'm so glad to. |
| 0:39.6 | I forgot what the rest of your name was going to be. |
| 0:43.4 | What is my last name? |
| 0:44.7 | It's a distinct name. |
| 0:46.3 | And with us, as not always, but very specially because we have a guest in the studio, the actual studio, not the virtual studio. Dr. Amy Henley, |
| 0:55.5 | how are you doing? I'm doing great. How are you guys? Oh, we're very happy to have you in our, |
| 1:00.0 | in our increasingly hot studio, the illustrious studio. It's a secret place known only to a few |
| 1:07.2 | specialized behavior analysts, so we're glad you could be here. I'm excited to be here. Thanks for having me. |
| 1:11.6 | Oh, yes. So in case you're new to the show, ABA Insight Track is a podcast about behavior |
| 1:16.1 | analysis and behavior analytic research. Every week we pick a topic and we discuss relevant |
| 1:22.3 | research in the field. And sometimes, like today, we get a special guest like Amy to tell |
| 1:27.0 | us all the stuff that we |
| 1:28.1 | don't know or that's written in between the lines of the research. |
... |
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