Episode 67: 067 - Insights About Customer Service That Will Change The Products You Make
The Fizzle Show
fizzle.co
4.8 • 646 Ratings
🗓️ 15 August 2014
⏱️ 62 minutes
🧾️ Download transcript
Summary
<p>Customer service isn't an afterthought for you. If it is, you're already well on your way to being an uninteresting, middling, forgotten business. If, on the other hand, you have a deep understanding of the people you serve, that reality will be visible in so many delightful and visible moments in your customers' interactions with you. In this conversation we share what we've learned about how customer service and the deeper philosophy we can all have about customers in general can revolutionize the way we build our business. Note: if you haven't yet listened to the previous episode, you'd better do that first. It's an amazing interview with the co-owner of one of the world's best restaurants, and it's deeply changing the way we look at these questions. Listen here: <a href="htttp://fizzleshow.co/66">How The Hospitality Mindset Revolutionized My Business</a>. Aug 15, 2014</p>
Transcript
Click on a timestamp to play from that location
| 0:00.0 | It's like magic. It's the key to everything. |
| 0:02.1 | You're right. You're right. I did meet that one sage. |
| 0:04.4 | I was like, what is the key to everything? |
| 0:06.0 | He said, magic. |
| 0:07.6 | Give me another vodka. |
| 0:12.8 | Hello and welcome to the Fizzle show. |
| 0:17.3 | Yeah. |
| 0:20.6 | How do you like those sound effects? |
| 0:22.5 | That's my folly guy. |
| 0:24.3 | Give me another fart. |
| 0:25.6 | Thanks, Terry. |
| 0:27.0 | Too many cool, small businesses fail. |
| 0:30.0 | And we're here to discuss what makes the difference |
| 0:31.6 | between those founders who fizzle out |
| 0:33.4 | and those who buzz, crackle, and fizzle |
| 0:36.9 | with creativity, impact, potential, and purpose. |
| 0:42.6 | Your host star, Corbett Barr, he's the smart one. |
| 0:46.5 | Caleb Logic, he's the deep one. |
| 0:49.1 | And me, Chase Reeves, I'm the sort of dancing monkey in the corner that they let out every now and again after not |
| 0:54.4 | feeding him for a few weeks. We also have a special guest on this show, which is kind of fun. |
| 1:01.1 | Listen, in this conversation today, we share what we've learned about how customer service and the deeper, like, philosophy we can all have about customers in general |
| 1:10.8 | can literally revolutionize the way we build our business. |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from fizzle.co, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of fizzle.co and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.