Episode 5: Please Won't You Be My Neighborhood Store

Inside Trader Joe's

Trader Joe's

Arts, Nutrition, Health & Fitness, Food

4.7 • 4.2K Ratings

🗓️ 1 May 2018

⏱️ 14 minutes

🔗️ Recording | iTunes | RSS

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Summary

Sometime, someday, you may need a little help from a neighbor. Millions of us do. Find out how we try to be good neighbors in every one of the 475 neighborhoods we serve. Then, honest answers to some of the toughest Customer questions we receive. Like, “Why did you drop my favorite product?” and “What’s up with the parking lot?!” Finally, we peer into our crystal ball to see the future of Trader Joe’s – come along for the ride and join our shopping adventure!

Episode 5 Transcript (PDF)

Transcript

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0:00.0	From the Trader Joe's mother ship in Monrovia, California.
0:02.9	Let's go inside Trader Joe's.
0:05.4	This is already episode five of our five-part series.
0:17.6	I'm Matt Sloan.
0:18.7	And I'm Tara Miller.
0:20.0	Thank you for sharing this podcast series with us,
0:22.2	and for telling your friends about it, too.
0:23.9	I think this might be our most important episode.
0:27.1	It's titled, Please Won't You Be My Neighborhood Store.
0:32.0	We know that being a good neighbor requires more than just
0:35.0	taking good care of our customers in the store.
0:38.0	It also means being part of the community.
0:42.7	It's something like 40% of food in the United States is thrown in the trash.
0:46.6	And a lot of people are in need here.
0:48.8	You'll have some lunch.
0:50.5	So the captain said, let's help you with it.
0:54.8	And later, we'll answer some of the most asked questions we get from customers.
0:59.2	And we'll peer into our crystal ball to glimpse the future of Trader Joe's.
1:06.6	Could you start, Adam?
1:08.0	Sure.
1:08.5	Yeah, I've been with Trader Joe's 17 years now.
1:12.1	Worked my way up through the stores and was offered to this position.
	...

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