Episode 23: Trader Joe's Update on COVID-19

Inside Trader Joe's

Trader Joe's

Arts, Nutrition, Health & Fitness, Food

4.7 • 4.2K Ratings

🗓️ 9 April 2020

⏱️ 28 minutes

🔗️ Recording | iTunes | RSS

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Summary

In this episode of Inside Trader Joe's, we're bringing you an update about how we're responding to COVID-19. These are not ordinary times. In fact, every day, it seems like our definition of unprecedented changes. What will never change is our commitment to you, our Customers, and to our Crew working in your neighborhood Trader Joe’s. We remain focused on making it possible for you to buy the groceries you need, as well as ensuring the safest possible environment for Crew and Customers at all times.

Episode 23 Transcript (PDF)

Transcript

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0:00.0	I'm Tara Miller.
0:01.0	And I'm Matt Sloan.
0:02.4	This episode of Inside Trader Joe's is a little different.
0:06.2	We take being your neighborhood store very seriously.
0:09.8	We don't take ourselves so seriously.
0:12.0	We live in interesting times and we need to talk about that.
0:16.2	At least for now, the world has changed and all of our lives have changed a bit.
0:21.0	Our stores have had to make some changes lately to continue to be of service.
0:25.0	In this episode, we'll do our best to explain some of what's happening inside your neighborhood
0:30.2	Trader Joe's during these unique times.
0:32.8	I'm John Basslone, President of stores and Trader Joe's.
0:36.2	I'm sort of tasked with working with all the store leadership and the crew members to
0:41.3	make sure that they're putting together and delivering a great customer experience
0:44.8	for our customers.
0:45.8	And then also the stores are being led in a way that's great for the crew members as
0:50.0	well.
0:51.0	So John, first, thank you so much for taking a few minutes to sit and talk with us.
0:54.7	We really, really appreciate your time.
0:56.4	Yeah, you know, when I go into stores now, when we all go into stores today and over
1:00.9	the past six weeks and watch the amazing work our crew members are doing, and really
1:06.5	want to start by just thanking them for the amazing work that they're doing and how
1:10.2	grateful we are for the way they're doing it and how they're showing up and really taking
	...

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