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Decoding Sales

Episode 21: How to debug a broken sales process

Decoding Sales

Peter & Alex

Sales, Business, Software Sales, Virtual Selling, Entrepreneurship, Enterprise Sales

5.0 β€’ 20 Ratings

πŸ—“οΈ 28 September 2021

⏱️ 31 minutes

🧾️ Download transcript

Summary

Send a text What to do when you aren't making the sales. ❓ The first question to ask when debugging the process. 🎎 How to figure out the right buyer persona for your product. πŸͺ“ How to tell you should fire your sales leader. πŸ”¬ The importance of being hands-on when sales isn't working. Support the show To get more sales advice from Peter, Subscribe to his YouTube Channel, check out Peter Ahn Sales School and purchase Peter's newly published book, Unlocking Authentic Sales!

Transcript

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0:00.0

Welcome to Decoding the sales, a podcast where an engineer, that's me, Alex, and a salesperson. That's me, Peter. Talk about the art and

0:15.4

science of sales as it relates to life and business. In this episode we're going to

0:19.8

talk about how to handle a sales process that isn't working.

0:24.0

Have you ever been in a situation where you're either wondering is it the

0:27.6

product is it the sales leader is it the sales process or just getting stuck you're team, your organization is not hitting the number, how do you

0:36.8

know what's wrong and most importantly what to do to fix it?

0:41.2

In this episode, Peter's going to pull back the curtains on how he helps his

0:45.3

team and others actually navigate these thorny questions so they can get from sales failures

0:52.1

and being read on the numbers to hitting and exceeding quota regularly.

0:57.7

So Peter, just to start off, when people come to you and ask my sales process,

1:03.2

something's wrong.

1:04.4

Where do you start?

1:06.2

The first thing I start with is to figure out

1:09.6

who the buyer is and what is the feedback

1:12.4

that you're getting even qualitatively on your product because to get to a number you have a lot of feedback that you've gotten

1:20.0

presumably from research as well as early customer conversations.

1:24.0

So that's the first thing I asked, do you have the right buyer?

1:27.0

And is the buyer saying that there's an obvious pain point that your product could solve?

1:31.0

Even without the numbers, are people saying

1:34.0

you're solving a problem for them.

1:36.0

And what are you looking for there?

1:37.3

What's the difference between lukewarm and polite

...

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