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Shell Game

Episode 2: Me and My Scammer

Shell Game

Kaleidoscope

Technology, Documentary, Society & Culture

5.0823 Ratings

🗓️ 16 July 2024

⏱️ 37 minutes

🧾️ Download transcript

Summary

Evan turns his AI-powered voice agent loose on the people who are always at the forefront of technological adoption: the fraudsters and the rip-off artists. How will the scammers and spammers react when they face Evan’s voice agent in a battle of...

Transcript

Click on a timestamp to play from that location

0:00.0

Hello, this is Evan.

0:05.0

My name is Matthew with healthcare solution. How are you doing today?

0:09.0

Hey Matthew, I'm doing well, thanks for asking. How about you?

0:13.0

Fantastic, I'm also fine. Thanks for asking.

0:17.0

This call is about hospital indemnity plan that is designed to cover 100% of your hospital and medical expenses.

0:23.9

And also cover your co-pays and provide you additional money to your policy.

0:27.3

This is a scam.

0:29.5

You may have encountered one like it.

0:31.4

If you haven't, someone you know probably has.

0:33.9

You get a call out of the blue peddling a home or car warranty or cable renewal discounts or in this case a hospital indemnity plan.

0:43.4

Either way, it's someone you don't know selling you something that's at a minimum a rip-off.

0:48.1

And more likely, just doesn't exist at all.

0:50.7

So for the qualification purpose, I know what's your age? How old are you?

0:56.2

That sounds really interesting, Matthew. I'm 45 years old.

1:01.3

45. And do you make your own financial decision? Yes, I do. I get these kinds of calls a few

1:09.0

times a week. They're pretty irritating.

1:16.7

But my voice agent, the phone line I set up using a clone of my voice, powered by an AI chatbot,

1:18.4

it gets them constantly.

1:23.1

In the past two years, do you have any major or minor health conditions like heart attack,

1:28.9

congestive heart failure, cancer, diabetes, lung disease, chronic liver, chronic kidney disease,

1:29.7

or any other?

1:33.5

Nope, none of those.

...

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