Episode 150 — Round Numbers

Exponent

Ben Thompson / James Allworth

Technology

4.6 • 832 Ratings

🗓️ 4 May 2018

⏱️ 64 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Ben and James discuss how Apple and Amazon’s focus on the customer experience protects them from low-end disruption. Presented by WordPress.com: Get 15% off on a new site by visiting WordPress.com/Exponent. Links Ben Thompson: Divine Discontent: Disruption’s Antidote — Stratechery Ben Thompson: What Clayton Christensen Got Wrong — Stratechery Ben Thompson: The $550 iPhone 5C Makes Perfect Sense — Stratechery GRAPH: The Disruptive Innovation Model — Harvard Business Review Louis C K: Everything Is Amazing and Nobody is Happy — YouTube Ben Thompson: Why Microsoft’s Reorganization Is a Bad Idea — Stratechery Ben Bajarin: Top Takeaways From Studying iPhone X … Continue reading Episode 150 — Round Numbers

Transcript

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0:00.0	Hi, James. Ben, how are you? I'm good. How are you? I'm also doing very well. I'm excited about
0:07.5	our topic this week. It takes me back all the way to the beginning. It does. Very appropriately
0:13.8	for episode 150. Uh-huh. Just to us humans love round numbers, as I pointed out this week.
0:30.1	And to that point, we get to talk about the topic and point that inspired this podcast in the first place.
0:31.9	Yeah, no, I'm looking forward to it.
0:35.3	First, though, we have to thank WordPress.com for sponsoring an exponent.
0:37.6	We're excited to have WordPress.com as a sponsor, whether you'd like to build a personal blog, a business site, or both, creating your website at WordPress.com for sponsoring an exponent. We're excited to have WordPress.com as a sponsor,
0:41.2	whether you'd like to build a personal blog, a business site, or both. Creating your website at WordPress.com helps others find you, remember you, and connect with you. You don't need experience.
0:46.3	They guide you through the process from start to finish and take care of the technical side,
0:49.1	get your site up and running. Their customer support team is made up of WordPress experts eager to help you get the most from your site, and they're available to help 24 hours a day, Monday through Friday, and weekends.
0:57.8	Plans start at just $4 per month, and all plans include a custom domain name for the life of the plan.
1:02.1	So go to WordPress.com slash exponent.
1:03.7	You get 15% off your website today.
1:05.1	That's WordPress.com slash exponent.
1:08.5	I thought for, I thought for our our interview the episode and my gratitude to
1:14.3	you for doing this podcast with me. I was going to not ask you anything at all. I was sitting on the
1:19.0	edge of my seat. And also, what's it going to be? What's it going to be? And also, it also sort of,
1:23.8	you know, while still is inspiring terror in you as I got close and closer to the finish
1:28.7	line. I know. You don't have to do anything now when I start sweating. This is terrible. I do,
1:34.3	I do what I can. So yes, I think we've definitely talked about this on the podcast before. I believe
1:41.5	the first time we met in person was in a coffee shop in Palo Alto and you were
1:46.3	determined to take me to task for writing about why Professor Christensen was wrong.
	...

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