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Exponent

Episode 146 — Facebook’s Real Mistake

Exponent

Ben Thompson / James Allworth

Technology

4.6832 Ratings

🗓️ 23 March 2018

⏱️ 63 minutes

🧾️ Download transcript

Summary

Ben and James discuss Facebook’s current crisis, and why almost everyone misunderstands what the company did wrong: the problem isn’t advertising, it was Facebook’s desire to be a platform. Presented by WordPress.com: Get 15% off on a new site by visiting WordPress.com/Exponent. Links James Allworth: What the F*** Was Facebook Thinking — Medium Ben Thompson: The Facebook Brand — Stratechery Ben Thompson: Tim Cook’s Unfair and Unrealistic Privacy Speech — Stratechery Mark Zuckerberg’s Reckoning: ‘This Is a Major Trust Issue’ — The New York Times Ben Thompson: Mobile Makes Facebook Just an App; That’s Good News — Stratechery Nicholas Thompson: … Continue reading Episode 146 — Facebook’s Real Mistake

Transcript

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0:00.0

Hi, James.

0:01.0

Ben, how are you?

0:03.0

I am excited.

0:04.0

I'm excited to talk about sales forces acquisition of Mule Soft software.

0:07.0

I mean, this was the big news this week, so I think I feel much the same way.

0:12.0

Oh, excellent.

0:13.0

Well, I can't wait to get to it.

0:15.0

But first, we have to thank WordPress.com for sponsoring exponents.

0:18.0

Whether you'd like to build a personal blog, a business site, or both creating your website on WordPress.com helps others find you,

0:23.5

remember you, and connect with you.

0:25.0

You don't need experience.

0:25.9

They guides you through the process from start to finish

0:27.5

and take care of the technical side,

0:29.0

keep your side up and running.

0:30.2

And we need a brief interlude here.

0:32.6

Their customer support team is made up of WordPress experts,

0:36.0

eager to help you get the most from your site.

0:37.7

And when are they available, James?

0:39.1

24-7, not 24-7.

0:41.2

There was an Australian.

0:43.0

Which Ukraine was an Australian saying.

0:45.8

And we received multiple responses via email and Twitter that from many Australians

...

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