This is Lee Habib, and this is Our American Stories, and we tell stories about everything here on this show,

including your stories, send them to Our American Stories.com.

They're some of our favorites.

And we continue now with our Do the Right Things series about ethical dilemmas,

and it's sponsored as always by the great folks at the Daniels Fund.

Our own Alex Cortez brings us this latest edition.

Today we hear from Brad Anderson, who was a sales clerk at Best Buy in its earliest days,

and grew along with it to become CEO,

helping grow the company to $50 billion in annual revenue and 180,000 team members.

But what Brad's most proud of are the innovations and ethics of those on the front line,

like Sherry Ballard.

I think this is a good parable sort of for Sherry's story,

somebody I'm close with today, is a good parable of what can be the best

inside of business.

I first heard about Sherry because we were completely disorganized group.

We basically did everything hand to mouth and when we

started to grow we had to formalize things and virtually nothing had been

formalized up to that point in time. So we hired a division of Accenture

Consulting to come in and they did a plan and they put a sort of order to the

stores as we were growing the stores.

And I went out along with two other executives to teach this new order structure that everybody would then comply with into the system.

So we went out, we spent weeks going all over the country, every store, teaching people how to do this.

...