Ep. 974: Jonathan Byrnes Interview with Michael Covel on Trend Following Radio
Michael Covel's Trend Following
Michael Covel
4.6 • 732 Ratings
🗓️ 24 May 2021
⏱️ 50 minutes
🧾️ Download transcript
Summary
My guest today is Jonathan Byrnes, the founding partner and chairman of Profit Isle, a highly successful MIT spin-off SaaS software company that helps organizations increase profits by 10–30 percent using its profitability analytics and management process. He has been a Senior Lecturer at MIT for 30 years.
The topic is his book Choose Your Customer: How to Compete Against the Digital Giants and Thrive.
In this episode of Trend Following Radio we discuss:
- Choosing Your Customers
- Amazon Healthcare
- Medicine at Home
- Working with Telecommunications and Airlines
- Positioning Your Company
- Amazon and Retail Industries
- The Secret to Always Winning
Jump in!
---
I'm MICHAEL COVEL, the host of TREND FOLLOWING RADIO, and I'm proud to have delivered 10+ million podcast listens since 2012. Investments, economics, psychology, politics, decision-making, human behavior, entrepreneurship and trend following are all passionately explored and debated on my show.
To start? I'd like to give you a great piece of advice you can use in your life and trading journey… cut your losses! You will find much more about that philosophy here: https://www.trendfollowing.com/trend/
You can watch a free video here: https://www.trendfollowing.com/video/
Can't get enough of this episode? You can choose from my thousand plus episodes here: https://www.trendfollowing.com/podcast
My social media platforms:
Twitter: @covel
Facebook: @trendfollowing
LinkedIn: @covel
Instagram: @mikecovel
Hope you enjoy my never-ending podcast conversation!
Transcript
Click on a timestamp to play from that location
| 0:00.0 | This is Trend Following Radio, where great thinking comes alive. |
| 0:10.9 | Nobel Prize winners, legendary traders, bestselling authors, and the pros that know what drive us irrational human beings. |
| 0:21.2 | I am your host, Michael Covel, not filtered, raw, honest. |
| 0:27.4 | That's my passion. |
| 0:33.4 | My guest today is a legendary MIT-based expert on profits, pricing, and strategy. |
| 0:41.1 | His name is Jonathan Burns. |
| 0:43.5 | Decades at MIT has seen a lot in the Boston area. |
| 0:47.9 | Today we discuss a topic near and dear to me, should be near and dear to you. |
| 0:53.0 | If you have anything to do with business, |
| 0:55.3 | choose your customer, which happens to be the name of his new book. Because I got to tell you, |
| 1:01.0 | if we're going to compete against the lacks of the Googles, the Amazon's, the apples, |
| 1:07.0 | we don't have time to be everything to everyone. |
| 1:13.0 | We have to find our people. |
| 1:15.3 | We have to choose our people. |
| 1:17.4 | We want to be on the same page. |
| 1:22.3 | We want to have like-minded people that really want us and what we are giving them. |
| 1:30.7 | It's about finding the most profitable customers and focusing on them, give them what they want. |
| 1:37.2 | You've got to give them something the big tech giants can't give. |
| 1:42.8 | Without any further delay from me, let's jump right into my guest today, Jonathan Burns, and talk about choosing your customer. |
| 1:59.1 | As a fellow entrepreneur, since I put my first website up in 1996, I really |
| 2:04.1 | love the direction. |
| 2:05.8 | And look, there's all kinds of ways we could go in your world, in your career. |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from Michael Covel, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Michael Covel and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.

