Ep.9 Far from Ordinary - Nicola Kilner's $2.2 Billion Dollar Story
Working Hard with Grace Beverley
sophie@grace-beverley.com
4.2 • 901 Ratings
🗓️ 5 September 2022
⏱️ 68 minutes
🧾️ Download transcript
Summary
*Trigger Warning*
Nicola Kilner is the co-founder and CEO of DECIEM, ‘the abnormal beauty company’ and hub of science-backed beauty brands that pave the future for skincare. Part of the DECIEM family ‘The Ordinary’ has taken the skincare world by storm, providing an evolving collection of clinical technologies and treatments at drugstore prices. In just 9 years DECIEM has completely revolutionised the beauty industry, its long-term mission to curate brands that educate and inform consumers about products best for their skin.
Starting her career as a sponsored beauty buyer for Boots, Nicola is not short of corporate beauty exposure. As a CEO Nicola has navigated $2.2 billion-dollar sale to Estée Lauder, achieving nearly £500m in annual sales and in 2021 she made the Forbes 40 Under 40 list. She is also, much to my delight and surprise, one of my investors at TALA.
In our heartfelt conversation Nicola and I discuss the extraordinary growth of DECIEM, her personal successes as a CEO and friendship with co-founder Brandon Truaxe who tragically passed in 2019. Today, with one product being reported to be sold every second, I delve into Nicola’s story of success, heartbreak, and phenomenal business growth.
Topics:
• Early career and sponsorship from Boots
• Building 10 brands at once and the fun of being a start-up
• Co-founding and Nicola’s close relationship with Brandon
• Brandon’s public mental health decline
• Taking on new responsibilities: becoming a mother and becoming sole CEO
• Phenomenal growth during COVID-19
• Building an inclusive company, women in the workplace, flexible and remote working
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Transcript
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| 0:00.0 | It's the first customer of the day. |
| 0:02.0 | The unexpected 20% tip and the 100% boost to your confidence. |
| 0:07.0 | Business is a numbers game and sum up has the tools you need to stay ahead. |
| 0:12.0 | With tap to pay, you can accept contactless payments using just your smartphone. |
| 0:17.0 | And with our free business account, you can manage all things money with zero hassle all in one place. |
| 0:24.4 | Make it count with SumUp. Download the app or find out more at sumup.com.uk. |
| 0:32.2 | What order you valued at currently? |
| 0:34.7 | So drawing their order deal, it was $2.2 billion. |
| 0:38.3 | It's just a really horrible moment where I guess your hope's just gone. |
| 0:44.3 | Sorry, I don't want to cry. |
| 0:46.3 | We've got breaking news right now. |
| 0:49.3 | Brandon Truax at 40 years old, we have two sources now confirming that he died. Were you very close as co-founders? |
| 0:56.0 | Unbelievably close. |
| 0:58.0 | We would just spend probably about 70% of our time together. |
| 1:02.0 | There were changes. |
| 1:04.0 | This was a very enigmatic and troubled CEO who was well known |
| 1:09.0 | for some very outlander social media posts. |
| 1:12.2 | It kind of escalated and, you know, I'd been trying different things. |
| 1:15.3 | Brenda, then I was like, is everything okay? |
| 1:18.1 | And then suddenly I was out of the business. |
| 1:19.8 | And I remember crying pretty much for 24 hours |
| 1:22.5 | because, you know, when you just have this feeling of like, |
... |
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