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SaaS Interviews with CEOs, Startups, Founders

EP 492: $2M Raised, $12k MRR with DocuFirst CEO Randall Nachman

SaaS Interviews with CEOs, Startups, Founders

Nathan Latka

Ceo, Entrepreneurs, Founders, Software, Business, Entrepreneurship, Saas, Startups

4.6683 Ratings

🗓️ 28 November 2016

⏱️ 22 minutes

🧾️ Download transcript

Summary

Randall Nachman of DocuFirst, who has over 15 years of experience in mortgage lending and software development with a strong focus on business processes, work-flow, operation, sales and marketing. He founded a mortgage brokerage company in 2003 which grew from 2 loan officers to 135 loan officers and ranked 2nd in the region for total loan closings and volume. He then founded ATLOS, a document management in 2008 which is used by lenders and borrowers.

Famous Five:

  • Favorite Book? – Trump: The Art of the Deal
  • What CEO do you follow? –  Elon Musk
  • Favorite online tool? — Trello
  • Do you get 8 hours of sleep?— No
  • If you could let your 20-year old self, know one thing, what would it be? – “Pay attention in class”

 

Time Stamped Show Notes:

  • 01:34 – Nathan introduces to the show
  • 02:31 – DocuFirst focuses on 3 core functions within software
  • 03:12 – DocuFirst also focuses on document storage and management
    • 03:39 – The files are stored securely that they can access anytime
  • 03:44 – ATLOS and DocuFirst was launched in 2015
  • 04:13 – First year for DocuFirst was close to $100,000
  • 04:21 – DocuFirst’s is a SaaS model and is subscription-based
  • 04:58 – Average monthly RPU is $150
  • 05:35 – ATLOS is for mortgage space but DocuFirst handles any type of forms
  • 06:40 – DocuFirst is currently serving 80 unique companies
    • 06:54 – Each company has an average of 6-7 users
  • 07:06 – ATLOS has 4 companies they’re serving
    • 07:18 – ATLOS markets directly to the mortgage lending space
  • 07:38 – DocuFirst’s monthly revenue is $12,000
  • 08:07 – Randall started in the document space because he wanted to automate his own business
  • 08:43 – Why create a new brand if they are both running on the same software?
    • 08:45 – ATLOS stands for Automated Tracking Loan Origination Software which is dedicated in the real estate space
  • 09:18 – Team size for DocuFirst is 16
  • 10:11 – DocuFirst’s churn rate is low
  • 10:33 – Average CAC is less than $100
  • 11:00 – Randall has raised capital for both brands
  • 11:31 – Randall raised capital because he wants to speed up the way they develop
  • 12:08 – Randall and his team are based in Louisiana
  • 12:51 – Randall considered spinning out DocuFirst as a separate entity
  • 13:46 – DocuFirst’s valuation
  • 15:03 – Randall will not sell the business or get an offer
  • 15:28 – Randall has been focus on developing DocuFirst
  • 16:03 – DocuFirst is adding at least 10 customers a month
  • 16:19 – Connect with Randall through DocuFirst and ATLOS
  • 19:02 – The Famous Five

 

3 Key Points:

  • You can create a business with SIMILAR software, but DIFFERENT target market.
  • Always work to develop and improve your business MORE.
  • Education can lead you somewhere, so pay attention in class!

 

Resources Mentioned:

  • Toptal – Nathan found his development team using Toptal  for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal  developers.
  • Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible.
  • Freshbooks – The site Nathan uses to manage his invoices and accounts.
  • Leadpages  – The drag and drop tool Nathan uses to quickly create his webinar landing pages which convert at 35%+
  • Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books.
  • Assistant.to – The site Nathan uses to book meetings with one email.
  • Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments
  • Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel.
  • DocuFirst.com – Randall’s second business website
  • ATLOS.com – Randall’s first business website
  • Show Notes provided by Mallard Creatives

Transcript

Click on a timestamp to play from that location

0:00.0

This is the top, where I interview entrepreneurs who are number one or number two in their industry in terms of revenue or customer base.

0:09.0

You'll learn how much revenue they're making, what their marketing funnel looks like, and how many customers they have.

0:16.0

I'm now at $20,000 per talk.

0:18.0

Five and six million.

0:19.0

He is hell-bent on global domination.

0:21.2

We just broke our 100,000 unit sole mark.

0:23.9

And I'm your host, Nathan Latka.

0:27.6

Okay, Top Tribe, this week's winner of the 100 bucks is Jose Avila.

0:32.2

He is a 17-year-old that doesn't want to go to college and he wants to start his own business.

0:37.0

For your chance to win 100 bucks just just like Jose every Monday morning, simply subscribe

0:41.9

to this podcast on iTunes right now and then text the word Nathan to 33444 to prove that you

0:48.2

did it.

0:49.5

Many of you call me and tell me you love my email marketing.

0:52.5

I have a very secret tool that I used to do it,

0:54.8

and it was so coincidental when Clay acquired the tool that was called Drip. And I use Drip. I'm going

1:00.3

to tell you how I use it later on in the episode, but if you want to use it right now and get the

1:03.9

first 60 days free, go to Nathanlaka.com forward slash drip. I'll tell you my favorite feature and why I use it later on in the episode.

1:12.6

Nathan Lacka here.

1:13.7

This is episode 492.

1:15.6

And coming up tomorrow morning, we stick with the document signing theme.

1:20.0

We have Docub CEO Chris Devere coming on.

1:23.3

His company does over 90 grand in month.

...

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