Ep. 465: Ask a Pharmacist with Ian Ginsberg of C.O. Bigelow (Replay)
Fat Mascara
Fat Mascara LLC
4.8 • 1.8K Ratings
🗓️ 28 December 2022
⏱️ 38 minutes
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Summary
Can you take probiotics while on antibiotics? Are sulfates bad for your hair? How do you pass a drug test? Pharmacist Ian Ginsberg, the president of C.O. Bigelow, tells us about his family-owned business, and then reveals some of the top questions his customers have asked over the years (and shares the answers). This interview originally aired in February, 2019, and remains one of our all-time favorites here at Fat Mascara. We’ll be back on January 6 with new episodes!
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Transcript
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| 0:00.0 | Hello, and happy holidays, everyone. It's me, Jen Sullivan. Um, as we warned you, we're |
| 0:12.0 | taking a short break for the holidays, but Jess and I will be back on January 6th with |
| 0:16.3 | a new season of Fat Mascara. So to round out the year, we're replaying some of our favorite |
| 0:21.4 | interviews, and I cannot believe there are going to be some of you out there who have not heard |
| 0:26.7 | this one. It is truly one of Jess and my all-time favorite Fat Mascara interviews. We're talking |
| 0:33.1 | to Ian Ginsburg, the president of CO Bigelow, which isn't just a bath and body in fragrance and |
| 0:38.7 | skincare brand, which you may have heard of. It's also an independent pharmacy that's been in |
| 0:43.6 | business in New York City since 1838. So like his father and grandfather, Ian is a pharmacist, |
| 0:50.4 | and let me tell you that he has heard every question from his customers. So he shares some |
| 0:56.1 | anecdotes from CO Bigelow's storied past, but we also asked him to bring some of the top |
| 1:01.2 | questions he gets from customers so we can do a little myth-busting, like whether sulfates are |
| 1:06.5 | really that bad for you, and if you can take a probiotic while you're on antibiotics, this guy |
| 1:12.8 | knows everything. It's such a good episode, and I'm so excited to share it with you now because it's |
| 1:18.1 | one of our favorites. We're here with Ian Ginsburg, the president of CO Bigelow, which isn't just |
| 1:26.4 | a bath and body brand, which I know a lot of you guys know about. It's also an independent |
| 1:30.3 | pharmacy that's been in business for 170 years. 181 years. Oh my god, I got my math wrong. |
| 1:36.9 | Ian, welcome to Fat Mascara. Thanks. Okay, so we asked you to come on the show because we want to |
| 1:41.9 | go through some of the common and actually less common customer service questions you get. |
| 1:47.6 | But before we get into that, let's talk about this 181 years, and this is like a family business |
| 1:52.8 | for you too, right? It's a family business for 80 years. Tell us about the history of CO Bigelow. |
| 1:58.4 | So most apothecary is in post-colonial America with founded by doctors. So I was with founded by |
| 2:03.1 | a guy named Dr. Galen Hunter, and there's a plaque in the store and it says Vermont physician |
... |
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