Ep. 438 - TaskRabbit CCO, Christopher Ager
Second in Command: The Chief Behind the Chief
Second in Command with Cameron Herold
4.5 • 1.6K Ratings
🗓️ 7 January 2025
⏱️ 51 minutes
🧾️ Download transcript
Summary
In today's episode of the Second in Command podcast, Cameron is joined by Christopher Ager, Chief Commercial Officer for Taskrabbit, an online marketplace that matches freelance labor with local demand, allowing people to find help with tasks.
During the conversation, Cameron and Christopher explore the unique challenges and decisions involved in leading a growing company within a dynamic industry. Christopher reflects on his journey, highlighting how prioritization and a deep understanding of customer needs shape effective leadership.
You'll learn the importance of adaptability in leadership, particularly in terms of working remotely and managing a diverse team. Gain insights into navigating team dynamics, balancing personal and professional commitments, and ensuring alignment on goals and expectations.
Throughout this episode, you'll discover thoughtful advice for those at the start of their careers, emphasizing the value of focusing on work that sparks personal interest and collaboration with inspiring colleagues.
If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!
Enjoy!
In This Episode You'll Learn:
- How spending time understanding his team and operations during his first 90 days at TaskRabbit helped Christopher make informed, confident decisions. (12:50)
- The importance of aligning short-term actions with long-term goals and working closely with the CEO to ensure that the company is setting itself up for future success. (16:40)
- How Christopher utilized his early days in the company to focus on building strong, effective relationships with his leadership team and understanding the deeper issues in the business. (20:40)
- How he tailors his one-on-one approach based on individual team members' needs, focusing on their progress toward long-term goals and addressing roadblocks. (39:00)
- …And much more!
Resources:
Connect with Christopher: Website | LinkedIn
Connect with Cameron: Website | LinkedIn
Get Cameron’s latest book "Second in Command: Unleash the Power of Your COO"
Get Cameron’s online course – Invest In Your Leaders
Transcript
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| 0:00.0 | Hey, it's Cameron Harold, the host of the Second Command podcast. Before we dive in, there's something |
| 0:04.4 | you need to know. If you're a C-O-O-V-P operations or you're in any role where you're the second |
| 0:10.0 | command to the CEO, the C-O Alliance is the place for you. If you're the integrator to the visionary, |
| 0:16.7 | you're going to want to join us. The C-O Alliance is the world's leading community for the second command. |
| 0:22.4 | We've had over 500 members like you join from 17 countries to grow their skills, |
| 0:27.5 | connections, and confidence. |
| 0:29.1 | You'll get the tools, friendships, and a 10x guarantee to ensure that you get your money's worth. |
| 0:34.6 | Go to COOalliance.com to learn more and see if you qualify. |
| 0:38.9 | You can even book a free call with our team to ask questions. Now let's jump into this week's |
| 0:43.3 | episode. One of the things we're investing in this year is building a more robust external |
| 0:49.3 | partner platform to go and sort of work with a whole different set of partners. And that's |
| 0:54.1 | sort of the basis |
| 0:54.8 | of a lot of our conversations with them, is that it isn't just about offering services to your |
| 1:00.1 | customers. It's really thinking about what are the things you can offer to your customers |
| 1:04.5 | that are going to make it easier for them to make the purchase. |
| 1:14.1 | Welcome to the Second in Command podcast, produced by the C.O. Alliance and brought to you by |
| 1:20.4 | its founder, Cameron Herald. In the Second in Command podcast, we talk to top COs who share |
| 1:26.6 | the insights, strategies, and tactics that |
| 1:29.6 | made them the chief behind the chief. And now, here's your host, Cameron Herald. |
| 1:38.5 | All right, our guest today is TaskRabbit's chief commercial officer, Christopher Ager. I have known |
| 1:43.6 | of TaskRabbit and been enamored with Christopher Ager. I have known of TaskRabbit and been |
| 1:44.8 | enamored with his brand for years. Christopher brings the commercial teams at TaskRabbit across |
... |
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