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Side Hustle School

Ep. 3388 - Q&A: “Someone left me a bad review! What should I do??”

Side Hustle School

Chris Guillebeau

Entrepreneurship, Entrepreneurship,, Careers, Small Business, Business, Side Hustle

4.73.3K Ratings

🗓️ 11 April 2026

⏱️ 6 minutes

🧾️ Download transcript

Summary

Oh no! Today's listener received a bad review on Etsy through no fault of their own. Is there anything they can do to appeal? 

Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week.

Show notes: SideHustleSchool.com

Email: team@sidehustleschool.com

Be on the show: SideHustleSchool.com/questions

Connect on Instagram: @193countries

Visit Chris's main site: ChrisGuillebeau.com

Read A Year of Mental Health: yearofmentalhealth.com

If you're enjoying the show, please pass it along! It's free and has been published every single day since January 1, 2017. We're also very grateful for your five-star ratings—it shows that people are listening and looking forward to new episodes. 😎 🙏🏼 



Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week.


Show notes: SideHustleSchool.com

Email: team@sidehustleschool.com

Be on the show: SideHustleSchool.com/questions

Connect on Instagram: @193countries

Visit Chris's main site: ChrisGuillebeau.com

Read A Year of Mental Health: yearofmentalhealth.com


If you're enjoying the show, please pass it along! It's free and has been published every single day since January 1, 2017. We're also very grateful for your five-star ratings—it shows that people are listening and looking forward to new episodes. 😎 🙏🏼 


Hosted on Acast. See acast.com/privacy for more information.

Transcript

Click on a timestamp to play from that location

0:00.0

When you run a business, every minute counts. An accounts payable can take up way more time than it should.

0:06.9

That's why I recommend Intuit QuickBooks Bill Pay. QuickBooks Bill Pay automates your accounts payable in QuickBooks.

0:13.3

So you're not sending invoices at midnight or chasing vendors on your lunch break.

0:17.1

With QuickBooks Bill Pay, all your bills, vendor records, 1099s, financial reports, all that stuff.

0:22.4

It all lives in one simple dashboard.

0:24.4

No more manual bill entry.

0:26.2

You instantly see what's due, and you choose how and when money goes out.

0:30.2

You stay in control.

0:31.8

Spend less time on admin and more time keeping your business growing with QuickBooks Bill Pay.

0:36.3

Learn more at QuickBooks.com

0:37.7

slash bill pay. Again, that's quickbooks.com slash bill pay. Terms apply. Money movement

0:43.3

services are provided by Intuit Payments Incorporated. License as a money transmitter by the New

0:47.5

York State Department of Financial Services. Oh no, today's listener received a bad review on Etsy through no fault of their own.

1:02.4

Like it wasn't their fault, but somebody out there just was upset about something.

1:06.1

This happens sometimes. You get bad reviews and you're like, what did I do?

1:10.0

You know, if you go to use Yelp as a consumer, you go to restaurants, just think about this. Like you go and browse the reviews, you know, sometimes, you know, there are good reviews. Sometimes there are bad reviews. And sometimes you can just read a review that you're like, I know the person just had their own issues going on here. So I'm going to discount that, right? But we know, you know, when you're on

1:27.8

the other side of it as a small business owner and you receive a bad review through no fault of your own, it just feels really bad, right? You're like, oh, this is just so annoying. And it presents both a logistical, practical dilemma as well as a psychological one, you know, because as I said, That doesn't feel good.

1:43.3

So let's talk about, you know, what do you do?

1:45.8

Is there anything you can do to appeal on practical grounds? one, you know, because as I said, it doesn't feel good. So let's talk about, you know,

1:45.2

what do you do? Is there anything you can do to appeal on practical grounds? And then also that

1:49.7

psychological process of like, how do we just kind of move on? Because I don't want this to

1:53.5

impact my business and impact all the good things I do and the good people that I hear from.

...

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