Ep. 198: The Business of Beauty with Jane Hertzmark Hudis & Co-Host Gwen Flamberg
Fat Mascara
Fat Mascara LLC
4.7 • 1.8K Ratings
🗓️ 18 March 2020
⏱️ 42 minutes
🧾️ Download transcript
Summary
Estée Lauder Companies Group President Jane Hertzmark Hudis, who pulls the strings behind many beloved beauty brands, talks about what makes a brand worth acquiring, customer service in 2020, the power of online reviews, her top career advice, and more. Before that, Jenn and guest co-host Gwen Flamberg, the executive editor of beauty & style at Us Weekly, discuss industry headlines (Dyson's new hair tool, scary news about the state of dermatology in the U.S., how Sephora supports women-led businesses, and asbestos in cosmetics); Gwen shares important info about illness-related hair loss; and the duo answer a listener question: When it comes to anti-aging products, where do you even start?
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Transcript
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| 0:00.0 | Go! |
| 0:02.0 | But a, put a, put a, put a, |
| 0:05.0 | Hey guys, welcome to Fat Mascara. |
| 0:07.0 | It's Jen, are you sick of me yet? |
| 0:09.0 | Do you want Jess back? |
| 0:10.0 | Well, you have to wait because we have Gwen Flammberg here is my co-host. |
| 0:13.3 | Hi Gwen. |
| 0:14.3 | Hey guys. |
| 0:15.3 | She's the executive editor of Beauty and Style at Us magazine. |
| 0:18.8 | She also hosts the Get Trust with Us podcast, which is a delight, so get it wherever you get |
| 0:24.0 | podcast. Listen on Spotify. Look at that. She's just like us, so |
| 0:28.6 | professed. So we're gonna talk about, obviously we're going to talk about hair. |
| 0:32.8 | Before we do that, we have some beauty news of the week, and then together we're going to |
| 0:36.5 | answer a listener question. |
| 0:38.8 | And our interview this week is with a baller in the beauty industry, Jane Hertz, |
| 0:44.4 | she's the group president of the Estay Lauder Companies, like pretty much |
| 0:47.8 | every brand in your makeup bag, Jane has something to do with one of them. |
| 0:50.9 | So Jess was here for that interview and that'll be after |
| 0:53.7 | Gwen and I talk and then at the end you're going to raise a wand. Are you ready for that? |
| 0:58.0 | Oh my God, I can't wait to raise more than one wand. Can I like rate as multiple wands? |
| 1:03.1 | Maybe I'll let you. |
| 1:04.5 | I got exciting. |
... |
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