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Underserved

Ep. 118, AI Is Like Salt

Underserved

Andrew Gelina

Society & Culture, Technology

5.01K Ratings

🗓️ 13 May 2024

⏱️ 39 minutes

🧾️ Download transcript

Summary

In Underserved #118 we interview Andrew Heffernan. Andrew grew up believing he wanted to be an engineer. After dabbling in civil and plastics, he found his way into the tech industry via customer support at Constant Contact. The company thrived and provided Andrew advancement into development, where he discovered that the hardest part of the job could be getting all the humans to work in concert. We discuss working with fellow Underserved guest Erik Dasque, what happens when you 10x your staff, and the double-edged sword of SalesForce.
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Transcript

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0:00.0

Welcome everybody to episode number 118 of underserved.

0:04.3

Joining me in studio today is Andrew Heffernan, VP of Engineering at Litify.

0:09.7

Let's get started.

0:11.3

Welcome to this week's edition of Underserved, the podcast for the rest of the tech industry,

0:18.8

where we focus on stories of tech industry leaders,

0:22.1

their insights, and their lessons learned.

0:25.1

And now, your host, Andrew Jalina.

0:32.3

Andrew, thank you so much for joining me today on Underserved.

0:35.8

Thank you so much for having me today.

0:37.2

Way back in high school, you're in Stoughton, Massachusetts. What are you up to?

0:42.9

You know, I'm just a pretty normal kid then. I'm really focused on probably hockey and extracurriculars

0:48.2

and maybe not doing as much of, you know, focus on school as I probably should be and really

0:54.1

trying to put all my time and energy and, you know, hobbies and, you know, focus on school as I probably should be and really trying to put all my time

0:55.1

and energy and, you know, hobbies and, you know, really trying to figure out what I want to do

0:59.4

with my future self and, you know, continuing from there. Now, can you explain to the listeners

1:04.2

what is bar pizza and why is town spa considered so good? You kind of have to try it to understand, but it's like a small

1:12.5

personal pizza that you can eat in a very, very small take. Basically, you have an entire

1:17.6

pizza to yourself, and can, you know, get your own special flavors. It's great. The only two

1:22.4

things Stoughten are known for is Town Spa and IKEA. So those are, you know, our two calls to fame there. The pizza crust is

1:29.5

almost like cracker thin and but still soft. Yeah. It tends to be very well done. Like they cook it

1:35.4

a lot, but people around here in Massachusetts are fierce adherence to the bar pizza.

1:40.0

Still the only all cash business I'm aware of and they still stay in business. So what do you do

...

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