Welcome, everyone, to episode 73 of Under-Served. Joining me today is Shad Shootie, Director

of Agile Delivery at Liberty Mutual Insurance. Let's get started.

Welcome to this week's edition of Under-Serve, the podcast for the rest of the tech industry.

Where we focus on stories of tech industry leaders, their insights, and their lessons learned.

Now, your host, Andrew Jalina.

Shad, thank you so much for joining us today on Under-Serve.

Thanks, Andrew. I appreciate it. I'd be here.

So, tell us way back when, like, what was one of your first memories of thinking about being involved

with technology? The first thing that comes to mind is my mom had sent me a bunch of stuff

that she had been saving from when I was in school. And my junior year in high school,

we did statewide assessments. And it used to be the Ask US series of sort of a type of questions.

And it was, you know, are you interested in technology and all this stuff?

Ironically, when she sent it to me, I was reading my answers. And it says,

Shad has no interest in computers. Shad doesn't want to work with technology. And so, you know,

that's kind of the first thing I can think of when it comes back to it. The irony is, a year later,

I graduated high school, joined the Navy as an electronics technician. That didn't last very long.

Yeah. Your dad was an electrician, right?

Yep. For 32 years, he worked for a chemical plant as an instrumentation and operations guy,

managing all the automated systems.

Did you ever wonder, like, I wonder if I could be an electrician?

Yeah. I actually applied through the International Brotherhood Electrical Workers when I was 20.

But back then, it was, if you got into the union, you ended up going wherever there was construction.

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