Hello, I'm Evan Davis and thank you for downloading this program.

In this edition of the bottom line, we're looking at the skills and character you need to be a great entrepreneur.

Hello and welcome to the program.

Now, to make a competent doctor, you need to study pretty hard.

To make a competent pilot, you have to clock up hours in a flight simulator.

But to be excellent in those professions, you probably need some natural aptitude as well, some character, some flair.

Now, think about what it takes to be a good entrepreneur.

What's the balance between academic training, practical experience and innate disposition. And if it is primarily about character,

just what kind of character does it take to succeed? Well, with me today are three successful

entrepreneurs. I would guess stronger on the character side than the academic training. Let's see

if we can learn anything

from their experience about how to make or nurture or to select winning business leaders. Let's meet

them. My first guest is Gary Grant. He's the co-founder and managing director of a chain of

toy shops called The Entertainer. Tell us a little about the shop, Gary, and who its market is.

The Entertenten has started in 1981. I needed the job. I'd just been sacked for my previous job.

My wife and I bought this alien toy shop. And from that little one shop, just over 34 years ago,

we now have 101 shops. In fact, 102 toy key store opened this morning. So we sell mainstream toys,

the sorts of toys you'd expect to give to your children or your grandchildren, you'll probably

be able to buy from an entertainer. But my desire is to try and create an atmosphere that's like

Aladdin's Cave. I want to create what I remember the toy shop was like when I was a kid.

Because I don't want children this current generation to think that their memory of a toy shop was a brown box pouring through the letter box.

So it's all about for me. It's like customer service. It's about range. It's about having the children interact with experience.

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