An entitled Karen tries to haggle down a price estimate that we give her from my business,

but my manager simply was not having it, as he put her inner place almost instantaneously,

refusing to entertain her attempts to try and get a cheaper price. Here's what happened.

So for a bit of context, the software development company IInternat uses a special sheet to

estimate the cost of building a certain software for a client. The sheet includes employees working

on the project, how long they estimate it will take, and pretty much all the logistics

associated with it. After an intern goes around the department, collecting this info,

from the various employees, we then calculate the cost and send it to the client to accept or reject.

And since our company is so popular in the area that I work at, we have a pretty long wait sometimes.

So if you reject the estimate, chances are you might have to wait for a long time all over again,

just to request a new one. So the day was slow when this happened, and they mostly had me

man the phone and go on coffee runs. Typical intern stuff overall. Then a client calls in,

stating that she wants a specific software for her employees, so she can more accurately track

their work hours. By this point into my internship, I had done at least four or five of these

sheets at least, and I was taught by my supervisor how to identify which departments would be

needed for which projects. So after gathering the details from the client, I hang up and translate

the needs for the employees, and essentially explain it in programmer jargon. A half an hour later,

I'm done with the sheet, and I have checked the calculations three times. So I email the client,

and I swear not even two minutes later, I get an estimate rejected message. Pop up on the

company's smartphone that I was given. She added a reply stating, this estimate is not compatible

with me. So I responded by saying, we are really sorry to hear that, ma'am. Please enjoy the rest of

your day, and then I go about my business. Roughly an hour later, she emails the phone again,

...