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Am I the Jerk?

Entitled Karen BLOCKS THE EXIT, DEMANDING a DISCOUNT from an EXPIRED COUPON

Am I the Jerk?

amithejerk.com

Relationships, Society & Culture

4.83.2K Ratings

🗓️ 24 August 2023

⏱️ 24 minutes

🧾️ Download transcript

Summary

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Transcript

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0:00.0

An entitled Karen freaks out after she doesn't get the discount she thinks she's entitled to,

0:04.8

freaking out and gaslighting us in the process and being an absolute all-around nuisance to everybody

0:10.2

in the restaurant. Things got so bad that she eventually blocked the entrance to the restaurant

0:15.5

with how much of a scene she was causing. Here's what happened. So I work as a host for a restaurant

0:20.8

and yesterday was Father's Day so it was packed. I worked pretty much the entire day,

0:25.4

woke up at 10 in the morning and clocked in at 12 p.m. I sat this family down at around 3 o'clock

0:30.8

p.m. and I didn't think much of it. But about half an hour later the complaints were rolling in.

0:35.7

The customers were trying to make substitutions with the combo meals and that wasn't allowed

0:40.5

except for certain items. And it wasn't for some small combo either. It was worth upwards of

0:45.6

a hundred dollars and this entitled Karen kept trying to squeeze in expensive items to substitute

0:51.2

the less expensive ones. When the restaurant emptied out a bit, the manager stopped by at the

0:55.9

front desk for a break and a chat. She also started to complain about these customers. They were

1:00.8

doing a lot of things that were rubbing us the wrong way. For starters, they pretended like they

1:05.6

didn't get a part of their combo. When the bus boy, chefs and waitresses all could confirm that

1:10.8

it was made and that it was sent to their table. They also started holding the check and the tip

1:15.7

as some kind of ransom demanding that their order be fixed. And they returned about $40 worth

1:21.1

of food after just one bite because they were too full. I didn't really care too much and just

1:26.4

took it as an interesting story because this didn't really affect me. But it did leave a horrible

1:31.3

impression. After the customers were done with everything, they sent their checks with two coupons.

1:36.6

Now our company's policy around coupons are pretty strict because it would only allow for a single

1:41.9

coupon for each table to prevent customers from splitting their orders and leaving a coupon in

1:47.0

every single one of them. I took the $5 off, printed the receipt and sent it back to the waitress.

...

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