Entitled Customer BREAKS our BOWLING EQUIPMENT just to get more FREE BOWLING TIME
Am I the Jerk?
amithejerk.com
4.8 • 3.2K Ratings
🗓️ 19 February 2023
⏱️ 23 minutes
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| 0:00.0 | An entitled customer tries to purposefully break our bowling equipment, just so he can |
| 0:04.5 | get extra time to bowl longer with his family. |
| 0:07.4 | But in the end, I get the last laugh. |
| 0:09.4 | As I charge this guy for all the free time he thought he was getting out of us, and as |
| 0:13.5 | a result, he definitely was not happy. |
| 0:16.0 | Here's what happened. |
| 0:17.0 | So I had the unique pleasure of working in customer service for over seven years. |
| 0:21.6 | My longest job was at a bowling alley in a mid-size town. |
| 0:24.9 | It was the high end bowling alley in the town, and thus attracted some pretty entitled |
| 0:28.7 | people. |
| 0:29.7 | Not pretty good at zoning out their dumb requests and simply complying, there were a few |
| 0:33.8 | times that malicious compliance really was warranted, and this was one of those times. |
| 0:38.5 | So for some backstory, the bowling alley required people to purchase bowling by time. |
| 0:43.1 | So typically it'd be like $20 per hour, or something like that. |
| 0:46.6 | When I turned on the lane, the bowlers got a five minute buffer period, in addition |
| 0:50.7 | to their time purchased. |
| 0:52.4 | Most of the time this was not an issue, and people came and left with no issue at all. |
| 0:56.5 | Upon request, however, people could get an extra 15 minutes for free in case of mechanical |
| 1:01.5 | issues, or large groups that were in the eighth frame or higher, and I bet you can imagine |
| 1:06.0 | where this goes bad. |
| 1:07.3 | Now onto the main story. |
| 1:08.7 | So one day, a family consisting of a dad, two daughters, and a mother came in and started |
... |
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