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Business Wars

Encore: Hershey's vs Mars | A Chocolate Rolls Royce | 5

Business Wars

Wondery

History, Business, David Brown, Management

4.613.2K Ratings

🗓️ 12 January 2022

⏱️ 26 minutes

🧾️ Download transcript

Summary

It’s the late 1970s and Mars is America’s top confectioner. But Hershey is hungry for a comeback. It’s plotting a return to the top powered by a rush of new candies it hopes can nibble away at Mars’ market share.


Not that Mars has any intention of surrendering pole position without a fight. It thinks it can stop Hershey in its tracks by focusing exclusively on best-selling brands like Snickers, M&M’s and Milky Way.


But what neither company knows is that a tempting opportunity from Hollywood is about to disrupt the balance of power in candy land.

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Transcript

Click on a timestamp to play from that location

0:00.0

Hey, Prime members, you can listen to Business Wars Add Free on Amazon Music.

0:04.6

Download the app today.

0:06.6

Next year, Business Wars is going even bigger.

0:10.0

Starting January 5th, we'll be bringing you new, longer episodes every Wednesday with

0:14.8

even more inside stories on the most outrageous and intense corporate rivalries of all time.

0:21.1

This episode originally aired in 2019.

0:35.0

It's April 1976, and in a resort hotel nestled in Pennsylvania's Polkano Mountains, Hershey's

0:41.5

top executives are facing the biggest challenge yet in the company's history.

0:47.2

Two and a half years ago, Mars ousted Hershey as America's candy king.

0:51.7

The victory was no fluke.

0:54.3

Mars relentlessly focused on conquering the market and outmaneuvered the insular and

0:58.9

tradition-bound Hershey.

1:01.0

Now, Hershey's new CEO, Bill Deerden, wants to turn the tables.

1:06.6

The 53-year-old CEO stands before his team in a room overlooking a tranquil lake.

1:12.5

He owes everything to Hershey.

1:15.5

When he lost his mother at 13, his future looked bleak.

1:19.4

But then, he got a place at Hershey's School for Orphans.

1:23.3

Now, he wants to repay the Hershey chocolate company by leading it back to glory.

1:31.1

He scrolls the word strategy on a flip chart.

1:35.2

A strategy.

1:36.2

That's what we've always lacked, and it's what we need now.

1:40.0

I'm not expecting a change to happen overnight.

...

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