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welcome it's so nice to meet you. My name is Melly and what's yours?

Perfect, perfect.

You are right on time.

I don't think I've seen you around here.

Is this your first ear cleaning?

Okay, okay. I see. I see.

All right. Well, it doesn't seem like you're too new to an ear cleaning, but I'll explain it for you anyway. You can just sit back and relax and everything from here on out is going to be taking care of.

Okay, you're not going to have to worry about anything.

You're definitely in a safe environment.

And you're actually the last client of the day.

So I'm going to take some time today, hopefully if you don't have any plans that you've got to get to.

Good, good.

Alright, the air cleaning process is a little bit scary at first if you're not sure what's going on.

And the reason that I'm talking a little bit quieter is because your ears are definitely sensitive, especially once I get poking and prodding with some of my tools.

And it's not going to hurt at all.

It shouldn't feel uncomfortable to you, but we do like to keep a more calm and quiet atmosphere here

when we can. So, like I said, just sit back and I'm going to, I'm going to get a, I'm going to, um, I'm gonna get a, uh, I'm gonna pull up your, your information here real quick.

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