Drive Episode 6: Tom Chapman on Growing MatchesFashion | Drive
The Business of Fashion Podcast
The Business of Fashion
4.5 • 813 Ratings
🗓️ 26 October 2018
⏱️ 54 minutes
🧾️ Download transcript
Summary
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Transcript
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| 0:00.0 | I'm Imran Ahmed, founder and CEO of the Business of Fashion, and welcome to Drive, |
| 0:06.5 | VOF's new podcast series, delivered by DHS, where we hear the stories of fashion's most dynamic entrepreneurs in their own words. |
| 0:15.8 | This week, I sit down with Tom Chapman, who, with his wife, Ruth, co-founded Matches Fashion, which grew from |
| 0:22.9 | one boutique in London's Wimbledon into a global player in fashion e-commerce. Last year, Tom and Ruth |
| 0:29.9 | exited their business and sold it for $1 billion. Looking back, I would say to you that there was |
| 0:36.4 | no specific long-term strategy, |
| 0:38.2 | let's launch online and let's grow into a global international business. |
| 0:41.4 | The decisions we made have always been customer-focused decisions. |
| 0:44.8 | You have to have a vision of what you're going to do and you have to deliver that vision. |
| 0:48.5 | Often, the logic tells you not to do something, but you need to keep the magic of a business. |
| 0:52.8 | You need to keep its personality. |
| 0:53.9 | You need to keep its DNA of what it is. And you need to accept the fact that sometimes things just |
| 0:59.6 | don't have the return that they should, but you need to have that representation to really be |
| 1:04.4 | creative and to create a point of difference. |
| 1:07.5 | So here's my conversation with Tom Chapman to learn what it really takes to build a global fashion business from scratch. |
| 1:17.3 | Good morning, Tom Chapman. Thank you for taking the time to sit down with me. |
| 1:22.2 | We are here to discuss the drive behind Matches Fashion, which was recently sold to Apex at a valuation |
| 1:33.2 | reported to be around a billion dollars. And anyone who's built a billion dollar business |
| 1:38.6 | knows that that doesn't happen overnight. It takes time. It takes resilience. It takes the effort to get through |
| 1:46.4 | challenges and unexpected situations. But I thought in kind of exploring this story with you that we |
| 1:53.5 | would start at the beginning with your first store in 1987 in Wimbledon Village. I mean, back then, |
| 2:04.8 | Tom, what was the motivation to open a fashion boutique? What was the fashion industry like back then? Good morning, Imran. Good to be here. |
... |
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