meta_pixel
Tapesearch Logo
Log in
InsTech - insurance & innovation with Matthew Grant

Dr Anushka Patchava: Deputy Chief Medical Officer, Vitality: Where clinical meets digital - insights from health insurance (137)

InsTech - insurance & innovation with Matthew Grant

InsTech

Entrepreneurship, Investing, Business

4.850 Ratings

🗓️ 9 May 2021

⏱️ 26 minutes

🧾️ Download transcript

Summary

Covid-19 caused an overnight demand for digital primary healthcare services accelerating major improvements in how we all access and interact with providers. Dr Anushka Patchava, Deputy Chief Medical Officer at Vitality, joins Robin on Podcast 137 to discuss what that digital shift has meant for life & health insurers over the past 12 months, and the challenges that still lie ahead to achieve true digital engagement and improve access to health data.  The conversation also covers Anushka’s experience of moving from a medical career into insurance and her role as an Expert Advisor to the United Nations. Talking points include: How healthcare providers reacted to Covid-19 What life & health insurers can learn from home and motor products Incentivising customers to share health data How legacy technology impedes digital delivery Using blockchain for healthcare If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 137 page of the InsTech London website, or email [email protected].

Transcript

Click on a timestamp to play from that location

0:00.0

It's been a while since we looked over the road at life and health insurance,

0:15.8

so I'm delighted that we've had a chance to interview Anushka Pacheva from Vitality for this week's episode.

0:21.3

And it's Robin Merton's back in the interviewer's chair this week.

0:25.5

Well, welcome back to you, and if it is your first time,

0:27.9

great you found us.

0:28.8

I'm Matthew Grant, one of the two partners

0:31.0

at Instac, London, along with Robin Mertens.

0:34.0

Now, no surprise, Robin and Nushka

0:35.7

are talking about the role of data in insurance, and in particular, how this can be used for risk selection and risk management, but also, of course, the many challenges that come when using data for life and health insurance.

0:47.3

Well, no need for me to hang around, time for me to get out of the way, and if you want to find out what we're up to, you'll find most of what you need on the website www.com.com. London.

1:06.1

Hello, everybody. It's Intertech London podcast time again. And I've got with me today, Anushka Pachava, who is the Deputy Chief Medical Officer at Vitality. Welcome, Anushka. Hi, Robin. Great to be with you. Well, thank you for joining us. I'm looking forward to this because you have an extraordinarily interesting CV that I intend to explore with you further. You had a sort of weird pivot somewhere halfway through your career.

1:30.6

That's where I'd like to start.

1:32.1

You have an extraordinary academic background where you did surgery at Cambridge, onto Harvard.

1:39.3

Next thing I know you at the Royal College of Radiology.

1:42.4

And then God helped you.

1:43.9

You ended up in insurance, Verily, Etona, Vitality.

1:48.9

What happened there?

1:49.8

Why suddenly insurance?

1:52.5

I left medicine on a whim.

1:54.8

I actually quit live on national ITV news because of the doctor's protests and the fact that at the time I felt

2:03.8

that the new working hours that were introduced were unsafe for medics, but also for the patients.

2:10.7

And I wasn't really sure what I was going to do. I just sort of left and thought there must be

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from InsTech, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of InsTech and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2025.