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One thing we can all agree on, no one wants another energy crisis.

But just talking about it won't make it go away.

Here's what we're actually doing at British Gas.

We're increasing the UK's gas storage, so that we can help make energy prices more predictable for everyone.

And so the 8 million homes and businesses who rely on us for their energy today can rely on us tomorrow too.

That's enough talking. Let's get on with it. British Gas.

Welcome, welcome, welcome to episode 2 of Don't Go To The Fones.

We have many people waiting online and we will not be taking any of their calls.

My name is Matt Daring.

And I'm Trevor Strunk.

Hey everybody.

So this week I think we're going to talk about process and the emphasis of process over results.

We're going to walk that fine line again where we try not to be a call out show.

But before we sort of get into that and before we just start stepping all over the rights to Ricky Sanchez's toes and spike him like do great stuff and we could never hope to talk about the process as much as they do.

No, I mean that's the gold standard.

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