I'm so angry with myself. So look, I've been comprehensively ripped off and I've decided

that the only way I can feel better is if I try and stop other people being ripped off

in the same way that I be ripped off. And that means the net amount of misery in the world

will be diminished as a consequence of what I've gone through. My misery is not going

to be taken away, but hopefully other people. Just because of this video or podcast, people

watch or listen to this and I will help you hopefully not make the same mistake. And

therefore, there will be less pain in the world as a consequence of what I've gone through.

So I feel a lot better about it. Basically, on Sunday, my boiler broke, stop working.

There's no hot water or central heating. Not ideal in January. My cat's been not happy

about it. So around the normal plumbing company, I would have wronged and they said, well,

they could only get someone to arrive the next day. So I did a Google search and found

that one promoted in Google ad seemed like a legit website, rang them. I think this

point, I should have been maybe alarm bell time, just because I rang them and the guy picked

up with, like, hello, not like you are through to it. In hindsight, did that feel right?

Not really. But they were like, we can send someone in an hour. I asked, in terms of

cost, they said, oh, just caught a lot, caught a lot of 95 quid and then just suggested

like a standard rate. So they turned up. I mean, at this point, in terms of just avoiding

the trap, they'll come onto this actually in terms of would I actually have avoided this

trap. They sent through, he said, sent through a contract, which was just like typed, like

on an email account and just kind of messy and confusing, went on and on and on. Now I

should have taken more time to look through that. I just thought, well, it's a technicality.

I mean, a rush need this sorted. So for example, it had an admin fee, just saying 0.17.

...