Does Peerspace share the guests contact information
The Boostly Podcast
Mark Simpson
5.0 • 302 Ratings
🗓️ 23 October 2021
⏱️ 3 minutes
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| 0:00.0 | When it comes to the guests details and data do does me the host or I get like the email address and the full contact information of the person that that booked or is that is that restricted? |
| 0:14.0 | Yeah, so first of all, I would say we take privacy very seriously at bear space and so we made all efforts to ensure that user is sharing only the information that they're comfortable with. |
| 0:29.0 | However, there are certain standards that will happen when a booking gets made where we will put them in touch with their contact information directly. |
| 0:38.0 | They have a phone number on file that's been verified. They can coordinate additional details through there. |
| 0:44.0 | We encourage everybody to use our organization system. We actually require it to just make sure that the activities kept on the platform and that's really also what our guests are telling us. |
| 0:56.0 | They're looking for ease of use, low friction, types of transactions. If you can imagine that the types of activities that guests are looking to book whether it's a meeting or event or a production, in the past they had to source them from all different services online and offline. |
| 1:15.0 | They had to go through numerous backing forth on contracts. We seek to streamline all of that and standardize it and so we built all of these tools to make it easy for you to run your first-based business on the platform. |
| 1:28.0 | That said, we encourage those guests to get the questions answered that they need either prior to booking or have to admit the reservation requests and we work with them to allow them to communicate in a way that works best for them. |
| 1:43.0 | The reason why I ask is that this is obviously a marketing podcast and I've always got my market in mind when I think about these things and you've got a guest that uses peer space to book for a meeting or something else. |
| 1:55.0 | Obviously this is an accommodation business and there's a huge chance here for an upsell. |
| 2:00.0 | Somebody comes to me and they go, hang on a second, this is actually a accommodation business and you could say, thank you so much for using peer space. By the way, we also have accommodation as well. |
| 2:09.0 | Next time you're in town or if you need X, Y, or Z, we could accommodate you. Is that something that is allowed? That's right. |
| 2:17.0 | Yes. In particular, in that example, if your peer space does not do overnight accommodations, it's not something you can book this space for when you're not in the travel business in that sense. |
| 2:31.0 | Now, certain folks have that other business that they run and I think it's perfectly fine for them to say, for this, if you want to do this transaction, it needs to be separate from your meeting or at a total, for example. |
| 2:45.0 | But you can book on, book me on my website that I have a separate book on my calendar for. |
| 2:51.0 | That's perfectly fine for those who do that on occasion and as long as the activity is not something that we can help them facilitate, which we don't prefer not to have that happen too much. |
| 3:05.0 | It's fine with us and if it helps make the guest experience, all of that more better. |
| 3:12.0 | It's just that they feel like it was a very serendipitous experience to be able to find that this has some here, so that's right. |
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