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The Indicator from Planet Money

Do job references matter?

The Indicator from Planet Money

NPR

Business

4.79.5K Ratings

🗓️ 17 December 2024

⏱️ 11 minutes

🧾️ Download transcript

Summary

In the not-so-distant past, serving as someone's job reference meant answering a few questions over the phone. Nowadays, that process is often more involved, with prospective employers asking references for written responses or to fill out a form online. What's behind this shift? On today's show, we check in on reference checks, and ask whether they still matter.

Related episodes:
Ghost jobs (Apple / Spotify)

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Transcript

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0:00.0

NPR.

0:02.0

If you've ever agreed to give an employee or a colleague a reference when they're applying for a job, you know the drill.

0:17.8

You hop on the phone or Zoom, you answer a few questions. And this used to be

0:22.6

quick, maybe a couple of minutes. But lately, if you agree to be a reference, odds are it's going to

0:29.0

take a lot longer. And that's because now, this kind of conversation that used to be a quick phone call,

0:34.6

it's morphed into a written process. There are multiple essay questions

0:39.9

you have to answer about the candidate forms you have to fill out. You have to rank their skills

0:44.9

using those little circles on a scale of one to ten. I mean, we all want to be helpful, right,

0:51.2

Dary? Of course, especially for our good colleagues that we've worked with.

1:01.0

Of course. But how did the burden switch to us? We're like a third party. Shouldn't the employer who's doing the hiring be the one who is doing the work here? This is unpaid labor. That's pretty

1:06.2

easy for me. I just put 10 for everybody. This is the indicator from Planet Money. I'm Darym Woods here

1:11.5

with reporter Sally Herships. Perfect 10. Thanks for having me. Today on the show, we do a check-in

1:17.8

on reference checks. We ask why employers are increasingly asking for them in writing, and we look

1:23.9

at what that shift tells us about how the hiring process is changing.

1:31.1

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1:36.0

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1:42.3

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1:45.3

T's and C's Apply. Hi, it's Terry Gross from Fresh Air. I just interviewed Billy Eilish and

1:51.7

Phineas about many things, including how Billy's signature baggy clothes came from watching

1:57.0

hip-hop videos. Instead of being jealous of the women who get to be around the hot men,

2:02.5

I would be jealous of the hot men. And I wanted to dress like them and I wanted to be able to

2:07.7

act like them. Find this fresh air interview wherever you listen to podcasts.

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