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Technology Revolution: The Future of Now

Digital Sales Meets AI: Two Worlds Colliding - Part 2

Technology Revolution: The Future of Now

Bonnie D Graham

Business News, Technology, News

4.9108 Ratings

🗓️ 18 April 2018

⏱️ 56 minutes

🧾️ Download transcript

Summary

The buzz: "…it's clear that AI (and robotics) will change the face of sales" (www.i-scoop.eu/). Reality check: Buying and selling have changed dramatically in the Digital Age. Traditional sales methodologies will not work the way they used to. How to solve this selling dilemma? Picture this: The world of digital leaves data-point breadcrumbs of a buyer's behavior. The world of AI never gives up, never sleeps, never errs, never misses opportunities. When these worlds collide, their synergy could solve your challenges. The experts speak. Mario Martinez, Jr., Vengreso: "Don't persuade, defend or interrupt. Be curious, be conversational, be real. And listen (Elizabeth Lesser). Paul Teshima, Nudge.ai: "No stop signs, speed limit, nobody's going to slow me down" (AC/DC). Kirsten Boileau, SAP: "Start by doing what's necessary; then do what's possible; and suddenly you are doing the impossible" (Francis of Assisi). Join us for Digital Sales Meets AI: Two Worlds Colliding – Part 2.

Transcript

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0:00.0

Welcome to the most nutritious hour of business talk all week.

0:13.3

This is Coffee Break with Game Changers, presented by SAP.

0:17.3

The best run business is run SAP.

0:19.8

Your host and moderator is Bonnie D. Graham.

0:22.2

You'll hear from the innovators who have learned to use game-changing technologies to shake up the status quo and help move today's businesses in new directions.

0:30.1

Now, here's Bonnie D. Graham.

0:32.4

Welcome, welcome, welcome.

0:33.8

If you want to run with the game changers, oh, come on, you're in the right place. I always say it. I always mean it and we think it's true. Almost 950,000 people around the world think it's true too. So welcome. And let's see what the buzz on the street is today. I have a quote from i-scoop.e. And let me read what they say. Qu's clear that AI that's artificial intelligence and

0:57.2

robotics will change the face of sales AI enable salespeople to predict where sales potential

1:05.1

is highest and where opportunities emerge amidst changing market conditions unquote unquote. That statement is so packed with

1:13.2

buzzwords and keywords. Let me just pull a couple out for you, AI and robotics. They're here.

1:18.3

Changing the face of sales. What is the face of sales? Who is sales? Who are sales? Salespeople,

1:24.8

part of the same thing and predicting. well, we'd love to predict,

1:28.3

wouldn't we, with clarity and with insight and with knowledge and with facts, that's the goal,

1:32.9

and where opportunities emerge, another key phrase, and changing market conditions. This tells a story.

1:39.0

So let's do a reality check. Buying and selling have changed dramatically in the digital age. It's here whether you like it

1:46.3

or not, and nothing is the same. Traditional sales methodologies, put them away. They're not going to work.

1:52.8

The way they used to, maybe they won't work at all. Don't waste your time. So here's the dilemma for

1:57.8

salespeople. What do you do? So picture this. The world of digital leaves

2:02.9

data point breadcrumbs of a buyer's behavior. You know you can find out so much about someone

2:08.8

where they've been, where you think they're going online. And think about this. The world of

2:14.1

artificial intelligence never gives up. It never sleeps. It never makes a mistake.

...

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