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Your World of Creativity

Designing guest experiences, with Michael Robinson, International Hotel & Resort Manager

Your World of Creativity

Mark Stinson

Education, Business, Self-improvement, Design, Marketing, Arts

5.045 Ratings

🗓️ 23 October 2020

⏱️ 24 minutes

🧾️ Download transcript

Summary

Michael Robinson is General Manager of FCC Angkor by Avani in Siem Reap, Cambodia.

Michael began his career in hospitality at home in New Zealand, then it took him to work across the US, Middle East, and Asia.

We laughed that I may have followed him around to many of the hotels he's worked at including LaJolla, Dubai, and Vietnam. In fact, I met Michael last year when he was General Manager for Caravelle Saigon in Ho Chi Minh City.

In this podcast, we talk about his roots in hospitality (both service and business), and how he uses creativity to design guest experiences.

Learn about his hotel at www.avanihotels.com/en/angkor-siem-reap

And get to know Michael at linkedin.com/in/michael-robinson-a6985735

Thanks to you for being among the first listeners of our new podcast.

Connect with me on LinkedIn linkedin.com/in/stinsonmark

Follow me on Facebook facebook.com/markstinsonauthor

And visit my website at mark-stinson.com

(I host my podcast with Captivate, the world's only growth-oriented podcast host™ - you can too, and get your first 7-days on me! www.captivate.fm/signup )

Transcript

Click on a timestamp to play from that location

0:00.0

Hi everyone it's Mark Stinson and you have found the place for the latest and best advice

0:08.0

for keeping your creative fires burning this is unlocking your world of. We have a terrific guest with us today. It's Michael Robinson, a long time manager of hotels all over the world.

0:21.0

And we'll get into some of the stories about the different

0:23.6

properties and the different cities from La Hoya to Dubai to Saigon and now in

0:29.9

Ciamreib Cambodia so terrific to have you Michael.

0:33.0

Thanks Mark it's a pleasure to be here and great to speak to you.

0:36.0

Unlocking your world of creativity with Mark Stinson.

0:43.6

We always like to start the program off with kind of the firing line.

0:47.4

You have the quick question.

0:48.6

So I have four or five questions that I'll just have warm up with and we'll see where it takes us. The first one is if there was a creative

0:56.5

project, you know, large or small to tackle, what would that creative challenge be?

1:02.1

For me, if I really had the choice and money was not

1:04.4

an option it would be one of these unique hotels that are being built

1:08.5

around the world. You see there is underwater hotels there There is a new property that a

1:15.7

Hawaiian collection has the north of Thailand has these glass houses with an elephant sanctuary around. I mean people are getting

1:26.4

really really creative with hotels these days and I think people are just

1:30.0

wanting these different experiences.

1:32.6

If I had to be really quick with you,

1:34.1

I would say, first hotel on the moon.

1:36.3

Very good.

1:37.1

I like it.

1:38.0

And Michael, when you think about your day-to-day creativity,

...

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