Delivery Wars

Land of the Giants

Vox Media Podcast Network

Technology, Society & Culture, Business

4.6 • 2.3K Ratings

🗓️ 15 June 2021

⏱️ 3 minutes

🔗️ Recording | iTunes | RSS

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Summary

Big tech is changing every aspect of our world. But how? And at what cost? In this special four-part series, Recode teams up with Eater to unbox the evolving world of food delivery. Find out how the rise of investor-backed third-party delivery apps has dramatically changed consumer behavior, helped create a modern gig workforce, disrupted small businesses, and potentially changed our relationship with food forever. New episodes every Tuesday starting June 22. From Recode, Eater, and the Vox Media Podcast Network, and hosted by Ahmed Ali Akbar. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0	When Great Chapman was a college student, she worked the night shift at a hotel in Atlanta,
0:07.6	a doggy hotel.
0:08.6	I was there by myself, I would be the only person, it was just me and a bunch of dogs for 12
0:13.4	hours.
0:14.4	So this is about 10 years ago, and again, this was a hotel for dogs.
0:18.9	No room service.
0:20.1	So if Chapman got hungry...
0:21.7	I'd usually end up with either like, Tatino's pizza rolls or the little like, Joseo
0:28.5	Lele, like beef tequitos.
0:31.2	Let's just say the possibilities were far from endless.
0:35.3	But not for long.
0:37.0	While Chapman was sharing a microwave with dogs, a bunch of startups were doing what startups
0:42.1	do, seeing Chapman's pain point as an opportunity.
0:45.6	I mean, we're doing Uber Eats.
0:47.6	What's Uber Eats?
0:48.6	You push a button and you get lunch in five minutes.
0:50.8	The idea behind Postmates is what if you can use the city as a way of house?
0:54.2	So DoorDash is an app in a website where customers can order delivery from over 20,000
1:00.2	restaurants.
1:01.2	GrabHub is the number one food ordering service in the US.
1:03.8	And so what we really do is we connect hungry diners with restaurants that want more business.
1:09.8	GrabHub, Uber Eats, Postmates, DoorDash.
	...

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