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Manager Tools

Delivering The Performance Review - HOF 2020

Manager Tools

Mike Auzenne

Management, Leadership, Strategy, Feedback, How-to, Skills, Advice, Development, Careers, Coaching, Business

4.61.4K Ratings

🗓️ 30 November 2020

⏱️ 69 minutes

🧾️ Download transcript

Summary

Our Hall of Fame guidance on delivering a performance review.

Transcript

Click on a timestamp to play from that location

0:00.0

Hi folks this is Mark Horsman and the co-founder of Mannered Tools welcome to another episode of

0:05.2

manager tools and a special episode of that the last of the three annual re-releases of our Hall of Fame cast on performance reviews the

0:15.3

cast you're about to listen to is how to deliver a performance review once you've

0:20.4

prepared it and written it how do you go through the process of communicating it

0:25.3

with your direct? Lots of details here, as always, and we're doing special introductions this year because of COVID and the Anis horribleness that

0:39.2

2020 has turned out to be.

0:41.6

It's pretty difficult for managers as well.

0:45.0

Goals perhaps were thrown out the window or they were changed several times and

0:50.0

you're going to have to make some judgment calls about how your people performed during that time.

0:55.3

When it comes to delivering, there are a lot of steps that probably you, if you've not listened, or even if you've listened you skipped over.

1:05.0

Maybe you smartly said, I can't do all of the things they recommend to achieve an

1:09.5

outstanding one in my first or second year, but over time maybe I'll add more. Now would be a good time to make sure that your preparation is good.

1:18.0

Obviously your writing is good, but particularly the delivery is good. Your directs are going to be on edge. They're going to be concerned.

1:26.8

There's enough concern about what the economy looks like in 2021,

1:31.4

that they're wondering whether or not they'll have a job in a year and that

1:37.4

means you have a special responsibility to be a professional and a caring professional about delivering what amounts to

1:47.4

performance feedback through the performance review system.

1:53.0

So have a listen and recognize that this is a time of great stress for many people and especially for their families and be at your very best during your

2:08.6

delivery of performance reviews after what has to be one of the most unusual and difficult years for most of us in our professional lives.

2:19.0

I commend to you our guidance on how to deliver a performance review.

2:25.0

My guess is that delivering reviews is probably one of if not the most stress-inducing anxiety-producing events most managers go through each year.

2:36.0

Only exceeded probably by getting laid off or laying someone else off.

...

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