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Manager Tools

Delivering The Performance Review - HOF 2019

Manager Tools

Mike Auzenne

Management, Leadership, Strategy, Feedback, How-to, Skills, Advice, Development, Careers, Coaching, Business

4.61.4K Ratings

🗓️ 25 November 2019

⏱️ 67 minutes

🧾️ Download transcript

Summary

Our Hall of Fame guidance on delivering a performance review.

Transcript

Click on a timestamp to play from that location

0:00.0

If you listen to Sunday's cast folks, you'll know that we were re-releasing our performance review cast because so many companies are about to enter performance review season.

0:07.0

Yesterday's cast was about gathering all the information you need to evaluate your team, and now it's time to sit down and actually deliver the

0:13.9

review. As with the other cast this was originally two parts and we've pushed it

0:18.2

into one. I'll be back at the transition. Here we go. My guess is that delivering reviews is probably one of, if not the most stress-inducing anxiety-producing events most managers go through each year.

0:32.0

Only exceeded probably by getting laid off or laying someone else off.

0:37.0

Yeah, you know, I think they're good and what's sad about it is it's it's it's much more stress-inducing for the people who are receiving it because the managers do it so poorly.

0:46.3

And you know, it goes back to something I told somebody a couple of years ago, Mike, I call it the Christmas

0:50.3

rule, which is anything that you do once a year that's really important to you,

0:57.4

like Christmas, is going to be stressful, right?

1:00.9

You don't practice it.

1:01.9

Right. It's like people playing golf once a month and wanting to be really good like the guys on TV.

1:07.0

Not going to happen.

1:08.0

So yeah, I'm not surprised it's terribly done, but it is pretty bad.

1:13.0

Of course most managers that I know don't they don't mind giving positive reviews

1:17.2

so that's not the ones that produce the stress it's the it's the providing

1:21.9

some constructive feedback during the review that presents most people with the difficulty

1:27.0

Yeah, but you know you know what's funny about that Mike is that everybody I mean even your good performers, can get noticeable improvement out of a well-delivered

1:37.0

review.

1:38.0

So really what managers are saying is, I want my job to be easy, please, rather than I want to do the best job I possibly can.

1:46.0

Sure, it's easy to give a good review.

1:48.8

But what you're essentially saying is,

1:51.2

I'm going to not stretch my top people.

...

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