5 • 867 Ratings
🗓️ 2 September 2024
⏱️ 24 minutes
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Critique or punishment? In this episode, Leila discusses her 4 step framework to delivering effective critique that actually makes your team better.
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0:00.0 | What's up, guys. On this episode today, I'm going to dive into feedback, criticism, punishment, |
0:08.0 | praise, all things team-related when it comes to getting things done, giving people feedback, |
0:13.0 | how to do it in a way that encourages people rather than discourages people, and why so many get it |
0:17.6 | wrong. Let me know what you think. |
0:24.2 | All right, so today I want to talk about praise over punishment. I want to talk about giving feedback versus insulting people. |
0:27.0 | And I want to talk about why so many people get this wrong. |
0:29.8 | And why is this an ongoing thing that I have discussed year over year, time over time again, |
0:34.5 | for the last decade of my career. |
0:36.4 | So the reason this is top of mind for me is I had multiple teammates come to me last week, |
0:40.3 | two specifically leaders in my company with questions about feedback they had given other people on their team. |
0:46.3 | The first one came to me and he sent me a conversation that he had with a teammate on his team and at the end said, |
0:53.3 | was this to hearf? And when I read the feedback that he gave his a teammate on his team and at the end said, was this to hearth? |
0:55.3 | And when I read the feedback that he gave his teammate, I actually thought to myself, |
0:59.7 | wow, I didn't, if I was somebody coming in from outside and he had not prompted this way, |
1:04.5 | I would not even know that what he gave was feedback. |
1:07.3 | It was vague and it was not directive. |
1:09.8 | And so my response was, actually, no, I don't think this was direct enough, right? |
1:15.6 | The second thing that happened was literally the next day. |
1:18.6 | I had a teammate say they had a, you know, more of a disciplinary conversation with somebody on the team. |
1:23.6 | When I say disciplinary, I just mean a conversation where they had to point out multiple things that somebody had, you know, made mistakes with and talk about what they wanted them to do instead. |
1:33.5 | And they said, you know, I just want to know if I was direct enough on this call. |
1:37.1 | I watched the call. |
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