Death, fear, and anxiety at Facebook’s worst-performing content moderation site in North America

The Vergecast

Vox Media Podcast Network

News, Tech News, Technology

4.4 • 4.1K Ratings

🗓️ 19 June 2019

⏱️ 28 minutes

🔗️ Recording | iTunes | RSS

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Summary

Earlier this year, The Verge’s Casey Newton broke the story about the working conditions of Facebook moderators at a campus in Phoenix, AZ In his feature, “The Trauma Floor,” In his follow-up reporting “Bodies in Seats,” he discovered that the pattern of severe workplace conditions extends to a second campus. Nilay Patel and Casey Newton discuss a workplace in Tampa, FL plagued by fear and anxiety and worse. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0	Hey everybody, it's Dan from The Vergecast.
0:01.3	We actually have a second interview episode this week
0:04.4	with Casey Newton.
0:05.7	So yesterday we published Casey's interview
0:07.6	at the Code Conference with Instagram's Adam Asari
0:10.5	in Facebook's Andrew Bosworth.
0:12.3	But today Casey published a huge story on The Verge
0:14.8	about content moderators for Facebook in Tampa, Florida.
0:18.3	So you might remember in February, Casey published
0:20.2	The Trauma Floor, which was a story about content moderators
0:23.6	and the lives they lead at a facility in Phoenix, Arizona.
0:27.4	A lot of moderators followed up with Casey after that story
0:30.0	he talked to a lot more of them.
0:31.8	And he found that there's a facility in Tampa
0:34.3	that actually has Facebook's worst accuracy score
0:37.3	of all of its content moderation sites.
0:39.3	And the conditions there seem even worse
0:41.4	than you would imagine.
0:42.9	And some of those moderators went on the record with Casey.
0:45.4	So that story is out on TheVerge.com right now.
0:47.9	It's called Bodies and Seeds.
0:49.0	You should read it.
	...

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