Welcome to Darin Daily On Demand, your most trusted resource to help you become better

every day.

Here's your success mentor, Darin Hardy.

Have you ever found yourself in a situation where a client, vendor, friend, spouse, parent

or even child is upset with you or your actions?

Perhaps you made a mistake, missed the deadline, or forgot an important detail.

Or maybe you didn't do anything wrong, but they think that you did.

And now you're facing the wrath of their anger and frustration, what do you do?

How do you handle that?

Do you tell them to calm down?

Do you respond to them in a quiet tone?

Do you address their complaint using logic succinctly and without a motion?

You see, that is what most people are taught.

And it is dead, wrong.

Try telling your spouse who's in a rage to calm down.

Try responding to your angry parent in a quiet, mocking tone.

Try logically explaining to your client why they are wrong.

Let me tell you, when I got a master class on how to deal with angry people.

It was in my early teens, and I was tagging along with my dad for the day who was visiting

his mentor.

We were in his office situated in the back of his small real estate company.

Suddenly, a woman standing at the reception desk started yelling.

...