Hey, it's Adam Grant from Worklife, a podcast from TED.

This episode is brought to you by FreshWorks.

FreshWorks believes the complexity is the enemy of efficiency.

So stop wrestling with bloated expensive service software that takes forever to implement an update,

where ROI is someday, not today.

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And with FreshWorks AI-assisted service software, you'll work smarter, not harder.

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Learn more at freshworks.com.

Keep things smooth by making the move to Universal Credit.

It won't be automatic, so look out for your letter telling you what you need to do and when.

Ignoring it could even stop your payments.

But don't worry, there's loads of support available,

like a dedicated phone line, independent advice,

and financial protection to help with your move.

To find out more, visit gov.uk.uk-fowlchusk-foward-slash-U-C move.

Eligibility criteria apply.

This is Paul Horsby. And Andy Jacobs. Why are you talking into the microphone, Andy? Andy. Yeah. eligibility criteria apply.

This is Paul Hawkesby.

And Andy Jacobson.

Why are you talking into the microphone, Andy?

...