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TechCrunch Daily Crunch

Daily Crunch 4/6/22

TechCrunch Daily Crunch

SpokenLayer

Tech News, News, Technology

3.849 Ratings

🗓️ 6 April 2022

⏱️ 4 minutes

🧾️ Download transcript

Summary

Instacart is coming after users who tricked shoppers out of tips; The Peloton Guide is now available for $295; Substack wants to join the podcast monetization fray Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

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0:07.0

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0:13.0

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0:21.6

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0:25.5

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0:29.5

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0:35.7

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0:41.0

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0:44.9

station dot com code tech news this is tech crunch

0:52.0

use your daily crunch.

0:55.0

In the height of the pandemic, grocery delivery behemoth insta cart dealt with tip baiting, a gross tactic in which customers bait shoppers with a big tip

1:06.0

and then reduced said tip to zero after they received groceries.

1:11.0

Insta Card has introduced a series of new policies, including required feedback if a tip is removed,

1:17.0

deactivation of customers who consistently remove tips, and reduction in the tip adjustment window from three days to 24 hours.

1:25.0

Weeks after a slashed valuation, the delivery unicorn is introducing another protection for shoppers.

1:30.0

Per a press release, Insta Kart is rolling out a tip protection service to give its shoppers

1:35.6

more reliable access to their tips.

1:38.1

The Protection will see Instacard protect shoppers from customers who remove a tip without reporting an issue with an order.

1:44.0

Insta Kart says it will cover the amount of the zeroed out tip up to $10.

1:48.0

Up next, late last year, Peloton announced Guide.

1:52.0

The set-top system is an effort to reach a broader slice of the market with a lower cost alternative to its line of bikes and treadmills.

1:59.0

At $195, the system wasn't cheap exactly, running $100 more than Tempos recently announced

...

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