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SaaS Interviews with CEOs, Startups, Founders

Customer Services SaaS Hits $14k MRR and $2.5m Valuation

SaaS Interviews with CEOs, Startups, Founders

Nathan Latka

Ceo, Entrepreneurs, Founders, Software, Business, Entrepreneurship, Saas, Startups

4.6683 Ratings

🗓️ 15 January 2022

⏱️ 13 minutes

🧾️ Download transcript

Summary

Increase sales through conversations

Transcript

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0:00.0

For the timing, we have around 14K MRR and we have around 60 paying customers.

0:06.4

So on an average, they're seeing around $200 from each customers.

0:12.3

You are listening to conversations with Nathan Latka, where I sit down and interview the top SaaS founders, like Eric Wan from Zoom.

0:21.4

If you'd like to subscribe, go to gitlatka.com.

0:25.6

We've published thousands of these interviews, and if you want to sort through them quickly

0:29.4

by revenue or churn, cack, valuation, or other metrics, the easiest way to do that is to go

0:35.1

to getlatka.com and use our filtering tool.

0:38.0

It's like a big Excel sheet for all these podcast interviews.

0:41.1

Check it out right now at getlatka.com.

0:45.9

Hey folks, my guest today is Shouvo Aramani, is the founder and CEO of Alice Labs.

0:50.4

It's the company behind my alice.com.

0:53.3

They're helping you increase sales through conversations.

0:55.7

Shubo, you ready to take us to the top? Yep, pretty much. So first off, tell us, is this software or

1:01.8

is this a consulting firm? So it's a SaaS solution, first of all. So it's a software that's

1:09.1

available online. You can subscribe and you start using it.

1:13.0

So what it does basically, it integrates for e-commerce. It integrates all of your channels,

1:19.7

like the sales channels like Messenger, Instagram, Viver, all into one single place. And then

1:25.5

it helps you to automate. And also your agents can handle the conversations and convert it to sales.

1:31.9

So it also connects with e-commerce like Shopify,

1:34.4

e-commerce so that you can streamline all your operation in one single place.

1:38.7

So what are people paying per month on average to use the technology?

1:42.7

So we have our subscription starting from $15 per, and there is the layer of $50 and $300,

...

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