You are listening to conversations with Nathan Latka, where I sit down and interview the top SaaS founders, like Eric Wan from Zoom.

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My pleasure to introduce our next speaker, Colin Nettercorn.

He's the founder and CEO of Customer.I.O.

So welcome, Colin.

When I was in my mid-20s, I rode my bike from San Francisco to Boston.

And it was about 4,000 miles and took 57 days of riding.

And there was a great time to go through a transition and kind of figure out what I wanted to do next.

And while I was writing, I was applying for product management jobs.

And I was expecting to move to San Francisco.

I had like sold all my stuff, pack some boxes, and ship them all off to San Francisco, and

then I got a job in New York.

And so I had to go to San Francisco and get these boxes and then ship them back to New York. And so I had to go to San Francisco and get these boxes and then ship them back to New York.

And in New York is where I met my, I went from like one product management job to another

product management job. And at that second one, I met my co-founder and started Customer Io.

And 12 years later, and it's been beyond my wildest dreams

in terms of how the company's done.

There's a...

I've attended a bunch of talks like this

where someone tries to share their lessons.

And most of the time I like listen, I'm like, yeah, I'll remember that.

...