You are listening to this is Cruise Radio Rewind. Real reviews from real cruisers.

Hey, how's it going? My name is Doug Parker. Thanks for checking out this episode of Cruise Radio

Rewind. A couple of news stories popped up since Thursday's episode of Cruise Radio. So we're going to

talk with staff writer Richard Sims and highlight a couple of the stories that came about.

Also, Matt Hodgeberg from Royal Caribbean blog, had a couple of listener questions about Royal Caribbean and their app moving forward,

and also how their loyalty program works within the Royal Caribbean brands, like does it transfer over from celebrity to Royal Caribbean, etc.

So Matt's going to drop by and answer a couple of those questions later on in the show.

So let's jump right to Richard.

Hey, man.

Hey, Doug.

So last month, Norwegian Cruise Line said they would be updating guests at the end of every month as to the status of cruise cancellations, etc.

And then the end of August rolled around. They did not

live up to their promise. What happened here? Yeah, they took a little bit of flack for this.

They had said in July, yep, every month at the end of the month, we're going to let you know.

Because we're basically, at that point, they were basically doing rolling month-by-month cancellations.

So at the end, right now they were canceled through themonth cancellations. So at the end, right now, they were

canceled through the end of October. So at the end of August, we assumed they would either say,

yep, we're sailing in November or no, we're not sailing in November. But the deadline came and went,

and nobody said anything from Norwegian. Eventually, they actually sent out something to their various

travel partners and the travel agents and things like that, saying, listen, the reason that we

didn't do that was because we had no new cancellations, which is sort of dancing around it.

They didn't say, we will tell you if we have new cancellations. They said, we'll give you an

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