CrowdStrike Outage Shows Risks of Automatic Updates

WSJ Tech News Briefing

The Wall Street Journal

News, Tech News

4.6 • 1.6K Ratings

🗓️ 23 July 2024

⏱️ 12 minutes

🔗️ Recording | iTunes | RSS

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Summary

The global tech outage set off by a defective code in a CrowdStrike update is highlighting the hazards of cloud software updates. WSJ Pro Cybersecurity reporter James Rundle joins host Zoe Thomas to discuss how companies are approaching the practice in the wake of outages. Plus, to protect your photos and important documents, you shouldn’t rely solely on the cloud. Sign up for the WSJ's free Technology newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:15.0	Learn more at Anthropic.com slash Claude.
0:19.0	Welcome to Tech News Briefing. It's Tuesday July 23rd. I'm Zoe Thomas for the Wall Street Journal.
0:28.0	Back up your files. You know you should, but did you realize you should be saving extra copies at home and not only on the cloud?
0:37.0	We'll tell you how to do that.
0:39.0	And then, a defective update from Cybersecurity Company crowd strike last week led to worldwide
0:46.1	tech outages.
0:47.1	And it's raising questions about whether clients of cybersecurity providers should just
0:51.7	accept automated updates or
0:54.0	manually inspect them before updating, potentially leaving their
0:57.9	systems open to threats while they do.
1:00.7	Our W.S.J. Pro. Cybersecurity reporter James Rundle will join us with the latest on the
1:05.6	outage and the dilemma facing companies. But first, ask people who've lost their homes to a fire or hurricane, and they are often
1:19.2	most heartbroken about losing family photos and documents.
1:23.0	Backing up this information on the cloud
1:25.0	is a great way to avoid losing these irreplaceable treasures.
1:29.0	But unless you stop taking photos,
1:32.0	you're going to need to pay for more space in places like I Cloud or Google One.
1:36.7	And cloud storage is not full proof.
1:39.0	They can change their products.
	...

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