Crowdstrike chaos: What are the lessons from the world's biggest IT failure?
This Is Why
Sky News
4.0 • 552 Ratings
🗓️ 19 July 2024
⏱️ 16 minutes
🧾️ Download transcript
Summary
And all because of an update for Microsoft Windows.
So what caused one of the biggest IT failures ever seen – and what do we know about Crowdstrike, the company which released the update?
Ali Fortescue’s in for Niall to discuss it all with our science and technology editor Tom Clarke and data and forensics correspondent Tom Cheshire.
For further background from Sky News, you can read Tom Clarke’s analysis on the questions Microsoft now has to answer here.
Producers: Soila Apparicio, Rosie Gillott
Editor: Paul Stanworth
Transcript
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| 1:03.6 | Hello, I'm Ali Forteskew. |
| 1:05.3 | This is Sky News' daily podcast. |
| 1:07.4 | Unfortunately, Neil isn't here today. |
| 1:09.2 | He's not feeling very well, but he hopes to be back next week. |
| 1:12.5 | And he is missing a pretty extraordinary day because we've watched the impact of an IT outage unfolds all around the world. |
| 1:20.7 | GPs, hospitals, airlines, banks, supermarkets, broadcasters, not least us here at Sky News, |
| 1:26.7 | have been grappling to function, really, |
| 1:28.6 | and it's been called by some the biggest IT outage of all time. We were affected, as I said, |
| 1:35.2 | and you might have been watching Sky News this morning. Our early morning shows couldn't get on air, |
| 1:39.6 | and eventually my colleague Anna Jones appeared with one camera and some handwritten scripts. We did our best to |
| 1:46.4 | keep everyone informed, of course, but we couldn't rely on the systems that we so often do rely on. |
| 1:51.9 | So we're going to talk to our science editor, Tom Clark, about what calls this all and the sort of |
| 1:57.2 | science and technology behind this. Tom, I mean, it was just a pretty extraordinary morning. |
... |
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