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Radical Candor: Communication at Work

Create a Culture of Learning Where it's Safe to Fail—Get Sh*t Done Step 7 ~ 4 | 13

Radical Candor: Communication at Work

Radical Candor

Careers, Relationships, Society & Culture, Business

4.7740 Ratings

🗓️ 7 September 2022

⏱️ 54 minutes

🧾️ Download transcript

Summary

Once your idea has been implemented, you probably think you're done with this whole Get Sh*t Done Wheel thing — but there’s one more step, Learn. On this episode of the Radical Candor Podcast, Kim, Jason and Amy talk about how creating a culture of learning can make it safe for people to fail, help mitigate future mistakes and ensure everyone knows how to repeat success. Sounds simple, right? Not so fast. There are two things that can get in the way of learning. Listen to find out what they are! Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

Hello, everybody. Welcome to the Radical Canter Podcast. I'm Kim Scott, co-founder of Radical Cander and Just Work.

0:14.0

And I'm Jason Roseoff, CEO and co-founder of Radical Cander. And I'm Amy Sandler, your host for the Radical Candor podcast. On our last episode, we talked about

0:23.9

step six on the get shit done wheel, which is how to successfully implement your kick-ass idea.

0:31.8

Once your idea has been implemented, you probably think you're done with this whole get-shit-done

0:35.9

wheel thing. But alas, there is one more

0:39.0

step, and that is learn. Kim, you write in radical candor that it's human nature for us to become

0:46.0

attached, often unreasonably attached to projects we've invested a lot of time and energy into. It can

0:53.1

take almost superhuman discipline to step back, to acknowledge when our results could be a lot of time and energy into. It can take almost superhuman discipline to step back,

0:56.1

to acknowledge when our results could be a lot better, or simply no good and learn from the

1:00.8

experience. You also share a story about a colleague of yours who once built a team that was

1:06.6

getting absolutely terrible results, but he just couldn't admit it. Those of us who were

1:10.6

trying to

1:11.0

point it out to him were mystified. When we finally got through to him, he exclaimed,

1:17.1

it's unbearably painful to admit it when you have an ugly baby. Kim, were those his exact words?

1:25.2

Yes, those were his exact words. And then everyone had great

1:30.7

compassion for him. I don't know if I did the voiceover right, because I don't know how someone

1:38.0

makes that declaration. It's terribly painful to admit it when you have an ugly baby.

1:45.0

On today's episode, we're going to talk about why it's so important to learn from mistakes and successes alike to keep improving, and why denial is actually the more common reaction to imperfect execution than learning.

1:59.2

So, Kim, you identify two barriers to learning. The pressure to be

2:02.6

consistent is one of them and also burnout. Let's start with how the pressure to be consistent

2:08.1

can derail learning. So this is a hard one for me to talk about because some of the feedback

2:16.3

that I have gotten, which I think is legitimate,

...

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