Crate & Barrel CEO Janet Hayes On Vision And Values

Radio Cherry Bombe

The Cherry Bombe Podcast Network

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4.6 • 592 Ratings

🗓️ 13 October 2022

⏱️ 36 minutes

🔗️ Recording | iTunes | RSS

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Summary

Janet Hayes started her job as CEO of Crate & Barrel Holdings in August 2020, right in the middle of the pandemic. The retail industry veteran looked at it as an opportunity to connect with the company’s customers more deeply and leaned into the idea of “courage over comfort.” Host Kerry Diamond interviews Janet at her office in Crate & Barrel headquarters in Northbrook, Illinois, and the two discuss Janet’s early days as one of six kids, her career in retail, what attracted her to Crate & Barrel, and what advice she has for entrepreneurs. They also discuss Crate & Barrel’s new collaboration with Athena Calderone of Eyeswoon. More on Janet: LinkedIn, Crate and Barrel, the Athena Calderone collection Check out our Cooks & Books line-up here, happening Nov. 5th & 6th at Ace Hotel Brooklyn! Radio Cherry Bombe is a production of Cherry Bombe Magazine. Our theme song is by the band Tra La La. Thank you to Tom Brown of Innova Digital and sound mixer Kelly Askam of Mind Exchange Music LLC for engineering this episode. Subscribe to our newsletter and check out past episodes and transcripts here!

Transcript

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0:00.0	Hi, Boys and girls are all fired up.
0:07.0	Hi, I talk to the coolest folks in and around the world of food. For today's show, I headed out to Northbrook, Illinois, to interview Crate and Barrel CEO, Janet Hayes. Janet has been called one of the most inquisitive and caring retail CEOs around by no less than Jane Goodall.
0:39.1	How's that for an endorsement?
0:40.7	Janet started her retail journey as a teenager working at Macy's and never looked back,
0:45.3	spending time at world-class brands, including The Gap, Nike, and William Sonoma.
0:50.8	Janet was named Crayton Barrell's CEO in August 2020.
0:56.2	She and I talk about what it was like growing up one of six kids, uprooting her family and starting her job in the middle of the
1:00.8	pandemic, and why vision and values are so important for anyone leading a company, no matter what size.
1:07.7	We will hear from Janet Hayes in just a minute. Be sure to join us for the
1:11.7	Second Annual Cherry Bomb Cooks and Books Festival at the Ace Hotel Brooklyn on Saturday,
1:16.1	November 5th and Sunday, November 6th. We've got talks, panels, and demos all weekend long with
1:22.3	amazing folks, like Aaron French, all the way from the Lost Kitchen in Maine. I'll be interviewing her on Saturday.
1:29.0	We've got a pasta demo with Odette Williams.
1:31.5	Ooh, we can learn how to make fresh pasta.
1:33.6	I will be there.
1:34.6	There's an entertaining panel with Athena Calderon, Amber Mayfield, and Marianna Velasquez,
1:40.1	moderated by the always hilarious Marcy Bloom.
1:43.0	That is going to be a good one.
1:44.9	And then there's a special talk about the legacy of Edna Lewis with chef Adrian Cheatham
1:49.9	and Edna's niece, Nina Williams-M-Bang. You do not want to miss that. And that's just the tip of the
1:55.7	iceberg. So basically what I'm saying is you should just buy an all-access pass.
2:00.1	Head on over to cherrybomb.com to snag that all-access pass or tickets to the individual events.
	...

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