Welcome to Mandator Tools. I'm Mark Horsman, one of the co-founders here. Due to coronavirus, we thought it would be helpful for us to re-release some

casts that address problems that you may now be facing in your professional or managerial life.

We have topics like phone one-on-ones and distance management, for those of you who are being

asked or encouraged to

telecommute and much more.

What's more, we're releasing these casts daily

over the next several days.

We didn't want you to have to go back through our archive and find things that might be relevant. We've already done that search for you.

We hope this helps and if you need help, reach out to us. Good luck in the days, weeks and months ahead. We're rooting for you.

Welcome to Manager Tools. Today's cast, Phone One-on-One's. Yes, we've said it about a hundred times,

but we've never covered the basics of how to conduct one-on-ones on the phone.

Clearly it works.

Mark's testament to that he's done it thousands of times.

And we have some advice on how to make them even more

effective here we go. Well, we've probably covered this or talked about this a hundred times.

A thousand.

A thousand?

Yeah.

Well I feel like I've answered this question a thousand times.

People ask me every conference about how do you do

one-on-ones you're traveling so much right? Yeah yeah how do you see all your people

and they're spread all over the country or all over the world? We do the one-on-one

...